Deckhand

Hornblower Group Inc.•Philadelphia, PA
•Onsite

About The Position

Join the City Experiences team as a Deckhand in a waterfront operation focused on safety, teamwork, and guest satisfaction. The role supports vessel maintenance and safe operations, assists with docking, and helps ensure guests have a comfortable and memorable journey. This is a part-time, entry-level position. Shifts may include nights, weekends, and holidays based on business demands, and schedule variations will be communicated in advance. Deckhands provide hospitality to guests and coworkers, support the Captain and crew with daily vessel operations, and help keep the vessel’s decks and common areas clean, safe, and guest-ready. The work includes physically demanding tasks, outdoor work, extended standing, lifting, and handling mooring lines. TWIC certification may be required. Hornblower Group describes itself as a global experience and transportation company operating across more than 10 countries and more than 50 U.S. cities, serving over 20 million guests annually. Its RESPECT Service System reflects the company’s mission, vision, values, and operating principles. Hornblower states that it is an equal employment opportunity employer and prohibits discrimination and harassment.

Requirements

  • Must be at least 18 years of age.
  • Strong customer service and communication skills.
  • Energetic, dependable, and team-focused attitude.
  • Ability to work outdoors and perform physically demanding tasks.
  • Ability to stand for extended periods and lift up to 50 pounds.
  • Ability to throw mooring lines from ship to pier.
  • Normal color vision required for navigational and safety displays.
  • Flexibility to work nights, weekends, holidays, and extended shifts.
  • TWIC certification may be required.

Nice To Haves

  • High School Diploma, GED, or equivalent preferred.

Responsibilities

  • Provide exceptional hospitality to guests and coworkers.
  • Assist with docking, undocking, and handling mooring lines.
  • Monitor passenger areas and support safe vessel operations.
  • Participate in safety drills and follow vessel safety procedures.
  • Maintain clean, safe, and guest-ready decks, common areas, and restrooms.
  • Assist with vessel maintenance, equipment checks, and general operational tasks.
  • Load and unload supplies and remove trash and debris.
  • Support the Captain and crew with daily vessel operations.
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