Deckhand

Hornblower Group Inc.•San Francisco, CA

1d•$23 - $27

About The Position

The Deckhand monitors vessel deck areas and passengers to help ensure safety during ferry operations, both dockside and underway. The role handles lines and rigging for launching, docking, mooring, and anchoring vessels; performs lookout and bridge duties; assists with passenger and vehicle boarding and disembarking; and carries out cleaning, custodial, maintenance, and minor engineering tasks as directed. The Deckhand also provides customer service, sells tickets and concessions, handles money, and may serve refreshments, including alcoholic beverages. The Deckhand participates in safety meetings, training, drills, and audits; learns and follows shipboard safety procedures and the location and use of safety and firefighting equipment; handles hazardous materials in accordance with Safety Data Sheets; and reports safety, operational, and environmental concerns. The role supports the Master in regulatory compliance and maintaining an inspection-ready vessel, complies with the Safety Management System and Ship Instructions, and maintains a Crew Qualification binder. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Valid Transportation Worker Identification Credential (TWIC) card, or ability to obtain and maintain one.
Valid First Aid/CPR certification, or ability to obtain and maintain it.
Obtain and maintain alcohol-service certification after completing training.
Excellent customer service skills.
Ability to interact effectively with passengers, guests, and fellow employees.
Ability to work in a fast-paced, quickly changing environment.
Basic computer skills and familiarity with Microsoft Office.
One year of experience as a Deckhand onboard vessels.
Valid driver's license.
Must be at least 18 years of age.

Nice To Haves

At least six months of customer service experience preferred.
Previous marine or watch-standing experience preferred.
Passenger-vessel experience preferred.
Copy of DD214 if claiming Veteran status.

Responsibilities

Monitor passenger and crewmember safety onboard and ensure safety equipment and procedures are used appropriately.
Participate in meetings, training, drills, and safety audits required by the USCG and company policy.
Learn shipboard safety procedures and the location and use of firefighting and safety equipment.
Handle and dispose of chemicals and hazardous or caustic materials in accordance with Safety Data Sheets.
Report safety-related concerns and report safety, operational, and environmental issues to the vessel Master.
Handle mooring lines and assist with getting underway, docking, undocking, mooring, anchoring, line handling, and bridge operations in all weather conditions.
Sell tickets and concessions and manage ticketing equipment, inventory, cash, and money deposits or bags.
Provide refreshments, including alcoholic beverages at times, to guests.
Perform lookout duties underway, watching for other vessels and unsafe waterway conditions.
Assist with boarding and disembarking passengers and vehicles.
Assist with potable-water filling, fuel bunkering, and connecting or disconnecting shore power as directed.
Clean and perform custodial tasks on vessels and property, and complete assigned maintenance, construction, minor engineering repairs, and rounds.
Assist with training crew as directed.
Comply with the crew handbook, supervisor instructions, the Safety Management System, and Ship Instructions.
Maintain the Crew Qualification binder.
Work with other HMS personnel to stay attentive to regulatory requirements and changes.
Assist the Master with compliance with applicable local, state, and federal safety and environmental regulations and with keeping the vessel inspection-ready.
Provide professional customer service and appearance to internal and external clients.
Perform additional duties as assigned.