Decision Intelligence Analyst

Performance Bankers•Sioux Falls, SD

1d•Onsite

About The Position

CAPITAL Services is seeking a Decision Intelligence Analyst to join its Portfolio Analytics and Risk team. The role uses data to optimize cardholder interactions and support informed business decisions. A significant portion of the position involves recurring monthly forecasting, planning, and reporting, with an opportunity to develop expertise in acquisition performance. This is an onsite position at the company’s Sioux Falls, South Dakota site.

Requirements

Four-year degree in a quantitative field such as mathematics, statistics, economics, engineering, computer science, data science, or a related field.
Comfort working with large datasets and analytical tools such as SQL, R, Python, or SAS.
Curiosity and drive to understand how things work, identify what drives results, and find answers when facing unfamiliar topics.
Ability to balance recurring responsibilities with analytical investigation.
Exceptional attention to detail and commitment to producing accurate, reliable work.
Ability to assess how changes to products, strategies, and testing initiatives affect performance and to incorporate those factors into future forecasting assumptions.
Ability to communicate findings clearly to technical and non-technical audiences.
Enjoyment of collaborating with teammates to solve business challenges.

Nice To Haves

Knowledge of the credit industry.

Responsibilities

Forecast expected performance for direct mail and digital acquisition campaigns.
Support acquisition planning by documenting strategies, coordinating products, and incorporating testing plans.
Execute prospect selection processes for direct mail campaigns.
Monitor campaign performance and identify drivers of changing results.
Compare actual performance to forecasts and improve forecasting methodologies over time.
Support the acquisition testing program and monitor test results.
Evaluate digital acquisition performance and provide channel mix recommendations.
Monitor broader acquisition and portfolio performance trends.
Conduct analysis and translate findings into insights that support business and strategic decision-making.

Benefits

Performance incentive pay.
Health, dental, and vision benefits.
401(k) with company match up to 6%.
Tuition reimbursement.
Paid parental leave.
Three weeks of paid vacation.
11 paid holidays.
Paid sick leave.
Continuous professional development.
Opportunities to work independently and as part of a team, collaborate with different departments, and take on complex problem-solving projects.