Decision Infrastructure Analyst

LendingClub•San Francisco, CA
•$103,000 - $120,000•Hybrid

About The Position

Happen Bank is seeking a Decision Infrastructure Analyst to join a dynamic, agile team responsible for designing, building, and maintaining decision systems and data interfaces that support business objectives. The analyst will code and test business strategies, policies, models, and internal and external APIs used for decisioning, partnering with business teams to understand requirements and ensure accurate, timely implementation of business logic and change requests. The role includes implementing and testing strategies on a decision platform, documenting functional and technical designs, deploying strategies to production, collaborating with Engineering and Modeling on transformation projects and models, and maintaining APIs and reporting. The analyst will also help plan larger projects, troubleshoot issues, support internal and external audits, work with offshore contract resources, and deliver projects according to quality thresholds. The role is based in San Francisco under a hybrid model, with in-office attendance on Tuesdays, Wednesdays, and Thursdays. Remote placement and relocation assistance are not available. Work is primarily during Pacific Time hours, with flexibility across time zones as needed. Travel to Happen Bank offices or other locations may be required as needed.

Requirements

  • At least 2 years of hands-on programming experience in Python and SQL.
  • Bachelor’s degree or higher in Computer Science, Information Technology, Business Analytics, or a related analytical field, or equivalent work experience.
  • Excellent written and verbal communication skills.
  • Ability to clearly articulate technical and business topics and collaborate effectively across functions.
  • Ability to work in the hybrid San Francisco office model, including in-person attendance Tuesdays, Wednesdays, and Thursdays; remote placement is not considered.
  • Flexibility to work across time zones when necessary; work is primarily during Pacific Time hours.

Nice To Haves

  • Programming skills using Java and PySpark.
  • Experience with decision systems or risk systems.

Responsibilities

  • Interface with business partners to understand their policies, strategies, and requirements.
  • Design and code business strategies, including rules and models, on the decision platform according to business requirements.
  • Test strategies using targeted samples provided by the business to ensure implementation accuracy.
  • Document functional and technical project designs and deploy business strategies into production.
  • Collaborate with Engineering on transformation projects to design new requirements and test the broader ecosystem and decision infrastructure.
  • Build, test, and maintain APIs that access internal and external data sources required for decisioning.
  • Work with Modeling to design and implement regression and machine learning models on the decision platform.
  • Support project planning for large-scale projects, including mapping timelines and setting expectations with business partners.
  • Troubleshoot and resolve issues reported by Operations, Quality Control, Risk Management, and Engineering teams.
  • Pull data to build reporting dashboards, perform analytical work, and identify process gaps and opportunities.
  • Extract data and document decision-policy evidence for internal audits and external third-party auditors.
  • Deliver assigned projects at the required quality thresholds to avoid negative business impact.
  • Work with offshore contract resources.

Benefits

  • Medical, dental, and vision plans for employees and their families.
  • 401(k) match.
  • Health and wellness programs.
  • Flexible time off policies for salaried employees.
  • Up to 16 weeks of paid parental leave.
  • Potential eligibility for long-term equity awards and an annual bonus.
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