Debt Recovery Officer

CapricornPerth, WA
Hybrid

About The Position

This position is primarily responsible for assisting with the collection of the late-stage collections debtors ledger. The purpose of this position is to maximize recovery rates against existing doubtful and written-off debts by utilizing and measuring the effectiveness of a suite of debt recovery tools, strategies, and external agencies. This role requires the incumbent to remain flexible within a very busy and high-pressure environment.

Requirements

  • Sound communication skills both written and verbal.
  • Intermediate skill in the use of MS Office Software Suite.
  • Knowledge of debt recovery processes within both commercial and consumer credit.

Nice To Haves

  • Knowledge of bankruptcy/liquidation/court procedures/legal system and related matters.
  • Understand impact and consequences of the risk assessment outcome.
  • Minimum 2 years’ experience in a similar role or administrative role within a professional environment is desirable.
  • Knowledge of Equifax property and credit searches.

Responsibilities

  • Execute the late-stage collection recovery strategies by utilizing appropriate resources and recording success.
  • Liaise with external legal representatives and debt collection agents to issue instructions on caveats, legal action, track progress of recovery, provide additional information and respond to queries.
  • Responsible for identifying and dealing with discrepancies through to resolution.
  • Analyze legal costs, debtors' assets & liabilities to assess prospect of recoverability versus loss in order to maintain appropriate financial ratios and commercial outcomes.
  • Manage the payment of legal costs and on charge to Member accounts.
  • Organize, manage repossessions of equipment and discharge of security.

Benefits

  • Work flexibility – Hybrid (2 days working from home)
  • Development Opportunities – training opportunities and development
  • Paid parental leave – for both parents
  • Get social – social calendar full, with a range of different virtual and face-to-face events
  • A place you want to be – from the sweeping city views, coffee on tap and the general buzz of our team
  • A cherry on top – fantastic reward and recognition program, wellness program, additional leave purchase
  • Amazing Benefits – free gym membership near the office, discounted private health benefits and all-inclusive working from home kits
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