Dean of Technology Services/CIO

Craven Community College • New Bern, NC

4d

About The Position

The Dean of Technology Services/CIO provides strategy, vision and leadership in aligning the needs of students, faculty and staff with information technology solutions. This position oversees the development and implementation of the technology plan; providing direction and oversight for computing and telecommunication equipment and services to meet the needs of the College community.

Requirements

• Bachelor’s degree in Information Technology or closely related field from a regionally accredited institution of higher learning.
• Ten (10) years’ of applicable experience in one of the assigned information technology areas.
• Five (5) years’ experience at a supervisory or manager level.
• Information Technology certifications in one of the functional areas to be managed.
• Knowledge and understanding of community college operations
• Knowledge of technology management theories, principles and practices
• Knowledge of business management principles involved in strategic planning, resources allocation and leadership techniques
• Knowledge of current trends in information technology
• Knowledge of the fundamentals of project management processes, methodologies, tools and techniques, with the ability to adapt them to the College
• Skill in budget preparation and budget management
• Advanced analytical and logical problem-solving skills
• Advanced organizational and project management skills in handling and directing multiple and complex assignments and projects
• Efficient and effective management of personnel resources; motivating, training, developing and directing
• Works effectively in a team environment with a customer service focus
• Analyze problems, identify solutions and take appropriate action to resolve problems using independent judgment and decision-making processes
• Recognize College-wide priorities and work cooperatively to support their accomplishment
• Manage and work with personnel having a wide range of technical backgrounds
• Develop relevant and realistic technology plans, processes, policies and goals for the department
• Communicate effectively both verbally and in writing
• Establish and maintain effective working relationships with those contacted in the course of work
• Handle confidential information with absolute discretion
• Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels

Nice To Haves

• Master’s degree in Information Technology or closely related field from a regionally accredited institution of higher learning.
• Community college experience.
• Project Management certification.

Responsibilities

• Provides leadership, vision and management to the Technology Services department
• Selects, supervises, trains, motivates and evaluates a team of information technology professionals
• Responsible for the College network and systems, all telecommunication systems, media equipment and systems, servers and server management and technical support for the College community
• Oversees the revision and ensures compliance with the College’s Technology Plan
• Oversees the development, design and implementation of new applications and changes to existing computer systems and software packages
• Meets with stakeholders to assess new computing technologies and the feasibility of system enhancements to determine potential value for the college
• Ensures the continual functioning of mission critical operations
• Develops, reviews and evaluates all backup and disaster recovery procedures and plans specific to areas of responsibility
• Oversees technology related aspects of all College construction and renovation projects
• Provides project coordination, planning and leadership for all technology projects ensuring scope and direction of each project is on schedule and within budget
• Serves as co-chair for the Technology Committee
• Participates in appropriate committees and task forces as assigned
• Performs other job-related duties and projects as assigned in support of the College’s mission, core values and goals

What This Job Offers

• Job Type: Full-time
• Career Level: Manager