Dealership Lot Attendant (Service Department) - Mercedes Lynnfield

Asbury Automotive•Lynnfield, MA
•$19 - $20

About The Position

The Valet/Lot Attendant is the initial contact for service customers arriving at the dealership. The role involves greeting customers, checking them in for appointments, assisting the Service Advisor, and moving vehicles from the service drive to the shop. The attendant also safeguards vehicle keys, supports effective working relationships across the dealership, and follows dealership procedures for vehicle delivery to encourage return visits and customer satisfaction. The position requires working outdoors and standing for extended periods.

Requirements

  • Be at least 18 years of age.
  • Have a valid driver's license.
  • Pass pre-employment background and drug screening.
  • Be able to work outdoors and stand for extended periods.

Nice To Haves

  • Ability to operate a manual transmission is highly preferred.

Responsibilities

  • Greet customers promptly and courteously, and obtain vehicle information at the customer’s vehicle when possible.
  • Assist the Service Advisor while helping customers and keeping the service drive organized.
  • Move customer vehicles safely and securely after greeting them, following management’s process.
  • Retain keys according to departmental safeguard procedures.
  • Promote effective working relationships with dealership associates and departments.
  • Follow dealership-specific procedures for active vehicle delivery to support return visits and customer satisfaction.
  • Assist dealership personnel as needed to help ensure the dealership is fully functioning.

Benefits

  • Weekly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for eligible select management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings accounts
  • Flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Paid volunteer hours through community service initiatives
  • Employee referral program with bonus opportunities
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