Dealership Automotive Technician - NO WEEKENDS

Serra Traverse City•Traverse City, MI

2d•Onsite

About The Position

Serra Traverse City is seeking a motivated Dealership Automotive Technician to join its dealership team. The position performs vehicle maintenance and repair work, diagnoses malfunctions, documents work, and communicates with service advisors and the parts department. It also includes preparing, recording, submitting, and reconciling warranty claims with the factory and/or distributor. The technician is expected to follow dealership and factory standards, maintain a safe and orderly work area, keep customers’ vehicles clean, and comply with applicable regulations. The role may include supervising apprentice technicians and performing other duties as needed. The position involves regularly standing, using hands to handle or feel objects, reaching, and talking or hearing. It may also involve walking, sitting, climbing or balancing, and stooping, kneeling, crouching, or crawling. Employees may occasionally lift or move up to 100 pounds. The work environment includes regular exposure to moving mechanical parts and fumes or airborne particles, frequent exposure to wet or dry humid conditions and outside weather, and occasional exposure to heights, hazardous chemicals, extreme heat, electrical shock risk, and vibration. Noise is usually loud.

Requirements

Valid driver's license.
Excellent communication, organizational, and time-management skills.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before customers or employees.
Experience using general office equipment, such as computers, iPads, and copiers.
Ability to sit or stand for prolonged periods and multitask.
Professional, well-groomed personal appearance.
Ability to use common-sense reasoning, interpret and carry out written, oral, diagram, or form instructions, and handle standardized situations with few or no variables.
Associate's degree or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
Ability to perform essential job duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Prepare, record, submit, and reconcile warranty claims to the factory and/or distributor.
Perform repair-order work efficiently and accurately in accordance with dealership and factory standards.
Diagnose malfunctions and perform repairs.
Coordinate with the parts department to obtain needed parts.
Save and tag parts when work is under warranty or when requested by the customer.
Inspect assigned vehicles to identify additional safety or service work that is required or recommended.
Notify the service advisor promptly when additional work is needed, listed work is unnecessary, or repairs cannot be completed within the promised time.
Document work performed and recommended on repair orders.
Road-test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events; stay current with manufacturer technical bulletins.
Supervise apprentice technicians when assigned.
Report machinery defects or malfunctions to the supervisor.
Keep customers’ vehicles clean and notify service advisors promptly of changes to a vehicle’s appearance or condition.
Keep the shop area neat and clean.
Maintain and account for dealership-owned tools and manuals, returning them to the proper place and condition.
Follow applicable federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Operate tools and equipment safely and report safety issues to management immediately.
Perform other duties as needed.