Dealer

Arizona Charlie’s Decatur and Boulder•Decatur, IL

About The Position

The Dealer plays a vital role in delivering an exceptional guest experience while ensuring the integrity and smooth operation of the casino floor. The position manages assigned games with precision and professionalism, contributing to high standards of service, compliance, and entertainment. Attentiveness, game knowledge, and upbeat interactions help create a welcoming and dynamic environment.

Requirements

  • At least 3 months of experience dealing multiple games, or an equivalent combination of education and experience.
  • Excellent guest service skills.
  • Basic math skills.
  • Ability to manipulate cards, dice, chips, and gaming devices such as roulette wheels and craps sticks.
  • Ability to follow instructions and complete tasks accurately in a fast-paced environment.
  • Strong communication skills and willingness to work as part of a team.
  • Commitment to fostering a respectful, inclusive, and safety-conscious work environment.
  • Ability to communicate effectively in English, both verbally and in writing.
  • At least 21 years of age.
  • High school diploma or equivalent.
  • Obtain and maintain all work cards required by the company, including Nevada Gaming Registration.
  • Verify right to work in the United States.

Responsibilities

  • Make change and exchange chips for cash.
  • Handle payoff transactions and collect losing bets.
  • Receive chips delivered to the table (fills), verify amounts, and place chips on the table.
  • Count and verify chips returning to the cage (credits).
  • Notify the floor person of game irregularities.
  • Provide timely and courteous guest service consistent with the company’s guest service culture.
  • Ensure compliance with applicable gaming laws, company internal controls, policies and procedures, Title 31, and applicable federal regulations.
  • Provide outstanding, timely guest service to guests and fellow team members in accordance with company standards.
  • Perform other duties as assigned.
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