Dealer

PENN Entertainment•Jackpot, NV

About The Position

PENN Entertainment is seeking a Dealer to provide a welcoming and friendly experience for guests while dealing table games. The role requires knowledge of the games dealt, protection of the games, accurate and timely payouts, and compliance with company policies, Nevada Gaming Regulations, and internal controls. Dealers must be flexible to work shifts, holidays, nights, and weekends as business needs dictate.

Requirements

  • Pass a live audition on one or more table games.
  • Maintain the confidentiality of sensitive information.
  • Multi-task and solve problems.
  • Demonstrate excellent organizational and presentation skills, and work independently and collaboratively.
  • Provide exceptional customer service, with attention to producing quality results.
  • Approach team member questions and concerns in a caring, confidential, and helpful manner.
  • Be flexible to work all shifts, including holidays, nights, and weekends, as business needs dictate.

Responsibilities

  • Create a hospitable and friendly atmosphere for guests; make eye contact, greet guests by name when known, and thank them for playing when they leave the table.
  • Demonstrate knowledge of all aspects of the games dealt.
  • Comply with company and departmental policies and procedures, Nevada Gaming Regulations, and internal controls.
  • Ensure appropriate game protection and pace for all players.
  • Make payouts quickly and accurately.
  • Fill and credit tables by verifying cheques.
  • Open and close tables by verifying all cheque inventory.

Benefits

  • Wellness programs supporting team members’ financial, physical, and mental well-being.
  • Day-one medical coverage may be available, depending on position.
  • 401(k) matching may be available, depending on position.
  • Annual performance bonus may be available, depending on position.
  • Paid time off earned according to local policy and increasing with length of employment.
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