Dealer Sales Manager

Hafele Brand•New York, NY
•Onsite

About The Position

Häfele America Co. is seeking a Dealer Sales Representative to manage relationships with Kitchen & Bath dealers, lumberyards, and resellers within a designated territory. This role involves being the primary point of contact for these accounts, providing quotes, technical assistance, and showroom support. The position requires significant travel to showrooms, trade shows, and occasionally job sites. It is a hands-on sales role focused on building and maintaining strong dealer relationships.

Requirements

  • Bachelor's degree plus 2+ years in retail kitchen design or the industry, OR 5 years of equivalent experience.
  • Comfortable presenting to groups (managers, dealers, customers).
  • Confident in thinking on your feet during presentations.
  • Proficient with numbers, including discounts, commissions, proportions, and area/volume calculations.
  • Working knowledge of Outlook, Word, PowerPoint, Excel, and general CRM/lead management tools.
  • Willing and able to travel extensively within a large territory.

Nice To Haves

  • NKBA, CKD, CBD, or ASID membership.

Responsibilities

  • Manage the day-to-day relationship with Kitchen & Bath showrooms and resellers in the assigned territory.
  • Serve as the liaison between dealers, consumers, and internal Häfele teams.
  • Develop deep knowledge of Häfele's catalog, with a focus on LED lighting, kitchen accessories, and decorative hardware.
  • Train dealer staff on product catalogs and technical resources.
  • Conduct formal presentations to dealer teams and provide informal walk-throughs.
  • Offer occasional on-site support for hardware installations.
  • Staff trade shows, regional events, and work with the Häfele Mobile Showroom.
  • Collaborate with Customer Service Specialists, Technical Sales Specialists, Regional Directors, and Product Managers.
  • Report market insights and shifts in dealer preferences to Product Managers and Marketing.
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