Dealer Relationship Manager

Nissan•Aurora, MN

1d•Onsite

About The Position

We are currently looking for a Dealer Relationship Manager to join our team in Minnesota. This role involves communicating, soliciting, and promoting consumer finance (retail and lease) products and programs to assigned dealers. The position also includes conducting, developing, and presenting competitor comparisons to promote features and benefits of the company's products for both new and pre-owned vehicle financing. Additionally, the role involves communicating, soliciting, and promoting dealer lending programs (wholesale floorplan, mortgage, capital, and revolving lines of credit) to assigned dealerships, acting as a sales closer to procure new commercial credit accounts. The Dealer Relationship Manager will provide financial management advice to dealers on cost consolidation, cost saving measures, and potential improvements in financial operating efficiencies. The role also acts as a liaison between the dealership and internal NMAC departments, including consumer credit, funding, titles, inventory control, and legal, presenting a seamless image of the company. Soliciting dealer feedback on customer service performance, facilitating lease vehicle returns, administering and monitoring dealer compliance with lease return policies, and soliciting auction attendance by dealers are also key responsibilities. The role assists in fact-finding, relationship management, and implementation of action plans during credit workout or asset disposal of troubled dealership loans, as well as relationship management during closure and transfers of dealer lines of credit to alternative lenders. Collecting unpaid billings, enforcing curtailments, supporting improvement of negative reserves, and monitoring dealers' wholesale performance and inventory control, including inventory and due diligence audits, are also part of the role. Finally, the Dealer Relationship Manager will administer contest and incentive programs for the assigned territory.

Requirements

Bachelor’s degree in a related discipline required.
Six or more years of progressively responsible related experience at a professional level, including two or more years in field sales, service or dealer relationship management and two or more years in automotive credit analysis, consumer lending, commercial lending, and/or assurance products.
More than 50% day and overnight travel.
Ability to perform work onsite in Minnesota region and surrounding areas.
MVR Required.
Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

Nice To Haves

Additional experience in automotive finance or automotive sales and marketing preferred.

Responsibilities

Communicates, solicits, and promotes consumer finance (retail and lease) products and programs to assigned dealers.
Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products for both new and pre-owned vehicle financing.
Communicates, solicits, and promotes dealer lending programs (wholesale floorplan, mortgage, capital, and revolving lines of credit) to assigned dealerships.
Acts as sales closer to procure new commercial credit accounts.
Provides financial management advice to dealers on cost consolidation, cost saving measures, and potential improvements in financial operating efficiencies.
Communicates, solicits, and promotes NESNA Assurance (vehicle service contracts, prepaid maintenance, and ancillary) products and programs to assigned dealers.
Acts as a liaison between dealership and internal NMAC departments. This includes consumer credit, funding, titles, inventory control, and legal.
Presents a seamless image of the company where cross-department concerns are presented.
Solicits dealer feedback on the company's customer service performance to dealers and consumers.
Facilitates lease vehicle returns and assists with resolution of related problems.
Administers and monitors dealer compliance with lease return policies and procedures.
Solicits auction attendance by dealers and provides program support of remarketing initiatives and programs.
Assists in fact finding, relationship management and implementation of action plans during credit workout or asset disposal of troubled dealership loans.
Assists in relationship management during closure and transfers of dealer lines of credit to alternative lenders (credit takeout).
Collects unpaid billings, enforces curtailments, and actively supports improvement of negative reserves.
Monitors dealers' wholesale performance and inventory control, including inventory and due diligence audits.
Administers contest and incentive programs for assigned territory.