Dealer Relationship Manager - Sacramento, CA

Stellantis Financial ServicesSacramento, CA
Hybrid

About The Position

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Requirements

  • Minimum of 2 years of experience as an underwriter for retail, small business, lease, or commercial lending, or as a Dealer Relationship Manager for a captive, bank, or finance company in the automotive indirect lending industry
  • Completion of the Dealer Centered Selling Certification program is required upon hire for the Dealer Relationship Manager role
  • High School Diploma, GED or equivalent
  • Functional knowledge of retail automotive operations, including sales finance and dealership management
  • Proven ability to review and analyze credit within a lending environment
  • Demonstrated capability to develop and maintain effective business relationships
  • Strong communication and interpersonal skills
  • Comprehensive understanding of sales principles and best practices
  • Skilled in analyzing data and market trends to support strategic decision-making
  • Must live within a reasonable distance to: Sacramento, CA
  • Must be authorized to work in the United States
  • Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.

Responsibilities

  • Serve as the primary point of contact for all dealership relationships, including retail finance, leasing, floor plan, and fleet lead generation
  • Deliver training to dealership staff to increase application and contract volume with SFS
  • Conduct sessions on SFS credit guidelines to help sales and finance managers optimize approvals and funding
  • Build and maintain strong working relationships with existing and new dealership personnel
  • Collaborate closely with credit and funding departments to address contract issues and support funding efficiency
  • Support dealership and SFS goals by aligning relationship efforts with performance targets
  • Monitor and analyze market trends and dealership performance to identify opportunities and challenges
  • Maintain thorough documentation including call reports, itineraries, mileage logs, and submit timely expense reports
  • Participate in weekly sales calls and other required meetings to share updates and align with regional goals
  • Handle and protect sensitive consumer information (e.g., SSNs, DOBs) in accordance with data privacy standards
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