Dealer Relationship Manager

Tuff Shed • Buffalo, NY

1d

About The Position

The Dealer Relationship Manager is a travel intensive role and is responsible for overseeing, directing, and recruiting an Independent Dealer network within a specific geographic area, driving sales growth, and ensuring that customer satisfaction remains a top priority.

Requirements

• Proven ability to meet sales targets.
• Proficient in Microsoft Office Suite or related software, as well as CRM or other sales software.
• Proven track record of managing multiple retail stores or a district.
• Excellent leadership, negotiation, and customer service skills.
• Strong understanding of retail operations, including sales, customer service, and merchandising.
• Excellent verbal and written communication skills.
• Ability to work beyond normal working hours, and on weekends as needed.
• Comfortable traveling for extended periods when needed.
• Hands-on computer skills in Microsoft Office and Internet applications required.
• Ability to solve problems using sound logic and good business judgment.
• Ability to read, write and understand instructions given orally, in writing and/or in diagram form.
• Ability to prepare written correspondence and reports that create a professional image for WoodMaster Portable Buildings.
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public.
• Must have valid driver’s license and acceptable MVR

Nice To Haves

• 5 years of experience in retail management, with a focus on sales
• Experience with various social media platforms such as Facebook, SOCi, etc.
• Experience in utilizing Customer Relations Management (CRM) software – including Oracle, JDE, Onyx, Salesforce.com, Goldmine or similar systems is highly preferred
• Bachelor’s degree or equivalent job experience is preferred

Responsibilities

• Recruits and interviews Independent Dealers to sell WoodMaster Portable Buildings.
• Regularly visits Independent Dealers to assess operations, provide feedback, and offer support.
• Provides ongoing training to the Independent Dealers.
• Works directly with existing Independent Dealers to meet and exceed budgeted sales goals.
• Fosters a culture of exceptional customer service, ensuring all Independent Dealers
• Develops and executes strategic plans to reach sales targets.
• Completes regular inventory audits to ensure consigned builds are properly accounted for and being maintained.
• Ensures compliance with all federal, state, and local laws and regulations that impact retail operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees