Dealer Relationship Manager

Nissan Motor CorporationNovi, MI
Onsite

About The Position

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation We are currently looking for a Dealer Relationship Manager to join our team in Columbus, OH or Cleveland, OH.

Requirements

  • Bachelor’s degree in a related discipline required.
  • Six or more years of progressively responsible related experience at a professional level, including two or more years in field sales, service or dealer relationship management and two or more years in automotive credit analysis, consumer lending, commercial lending, and/or assurance products.
  • More than 50% day and overnight travel.
  • Ability to perform work onsite at Cleveland and Columbus, OH and surrounding areas.
  • MVR Required.

Nice To Haves

  • Additional experience in automotive finance or automotive sales and marketing preferred.

Responsibilities

  • Communicates, solicits, and promotes consumer finance (retail and lease) products and programs to assigned dealers.
  • Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products for both new and pre-owned vehicle financing.
  • Communicates, solicits, and promotes dealer lending programs (wholesale floorplan, mortgage, capital, and revolving lines of credit) to assigned dealerships.
  • Acts as sales closer to procure new commercial credit accounts.
  • Provides financial management advice to dealers on cost consolidation, cost saving measures, and potential improvements in financial operating efficiencies.
  • Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products.
  • Communicates, solicits, and promotes NESNA Assurance (vehicle service contracts, prepaid maintenance, and ancillary) products and programs to assigned dealers.
  • Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products.
  • Acts as a liaison between dealership and internal NMAC departments. This includes consumer credit, funding, titles, inventory control, and legal. Presents a seamless image of the company where cross-department concerns are presented.
  • Solicits dealer feedback on the company's customer service performance to dealers and consumers.
  • Facilitates lease vehicle returns and assists with resolution of related problems.
  • Administers and monitors dealer compliance with lease return policies and procedures.
  • Solicits auction attendance by dealers and provides program support of remarketing initiatives and programs.
  • Assists in fact finding, relationship management and implementation of action plans during credit workout or asset disposal of troubled dealership loans.
  • Assists in relationship management during closure and transfers of dealer lines of credit to alternative lenders (credit takeout).
  • Collects unpaid billings, enforces curtailments, and actively supports improvement of negative reserves.
  • Monitors dealers' wholesale performance and inventory control, including inventory and due diligence audits.
  • Administers contest and incentive programs for assigned territory.

Benefits

  • Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.
  • Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP).
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