Dealer Program Manager

Daimler Truck•Fort Mill, SC

5d•Hybrid

About The Position

The Program Manager will lead DTNA’s Dealer Sales Programs. The role will focus on defining how dealer performance is measured, setting targets and reward levels, and running the Dealer Sales Program through each cycle in close collaboration with cross functional partners. Example activities include building the performance baseline for each cycle, setting target tiers and reward levels, communicating targets and outcomes to dealer principals, and tracking dealer performance against targets. The Program Manager is expected to work closely with Sales, Finance, Pricing, Legal, and Distribution Strategy and Ops teams, translating performance and financial data into clear decisions and dealer-facing communication. The role requires a strong willingness to learn DTNA's dealer network, products, and commercial priorities, while progressively taking on more complex programs and strategic responsibilities over time.

Requirements

Experience with Microsoft Office products, including advanced proficiency in Excel and Tableau
Experience in parts sales operations, commercial operations, or program management
Track record of owning a program or process end-to-end
Comfort working with performance and financial data to support decisions
Strong communication skills and ability to work collaboratively across teams

Nice To Haves

Sales and/or Marketing experience is desirable but not required
Experience with dealer, franchise, or distributor networks is desirable but not required
The ideal candidate is an experienced and highly analytical professional who enjoys working on financial and commercial topics, who is interested in running processes and programs end to end and that feels comfortable working in close interaction with multiple business functions. They are collaborative, commercially minded, detail oriented and creative.

Responsibilities

Lead oversight and governance of Dealer Incentive Programs from end-to-end
Define how dealer performance is measured and ensure measures reflect commercial outcomes
Set performance targets and reward levels with input from Sales and Finance based on established methodology and Excel/Tableau based tools
Lead meetings with senior leaders to provide program updates and make decisions on program design choices at each cycle reset
Maintain resources on targets, terms, and reward outcomes for network communications
Track performance through the cycle and work with field sales to address gaps
Manage incentive reviews and approval with Finance at cycle close
Additional duties as assigned