Dealer Program Manager
About The Position
The Program Manager will lead DTNA’s Dealer Sales Programs. The role will focus on defining how dealer performance is measured, setting targets and reward levels, and running the Dealer Sales Program through each cycle in close collaboration with cross functional partners. Example activities include building the performance baseline for each cycle, setting target tiers and reward levels, communicating targets and outcomes to dealer principals, and tracking dealer performance against targets. The Program Manager is expected to work closely with Sales, Finance, Pricing, Legal, and Distribution Strategy and Ops teams, translating performance and financial data into clear decisions and dealer-facing communication. The role requires a strong willingness to learn DTNA's dealer network, products, and commercial priorities, while progressively taking on more complex programs and strategic responsibilities over time.
Requirements
- Experience with Microsoft Office products, including advanced proficiency in Excel and Tableau
- Experience in parts sales operations, commercial operations, or program management
- Track record of owning a program or process end-to-end
- Comfort working with performance and financial data to support decisions
- Strong communication skills and ability to work collaboratively across teams
Nice To Haves
- Sales and/or Marketing experience is desirable but not required
- Experience with dealer, franchise, or distributor networks is desirable but not required
- The ideal candidate is an experienced and highly analytical professional who enjoys working on financial and commercial topics, who is interested in running processes and programs end to end and that feels comfortable working in close interaction with multiple business functions. They are collaborative, commercially minded, detail oriented and creative.
Responsibilities
- Lead oversight and governance of Dealer Incentive Programs from end-to-end
- Define how dealer performance is measured and ensure measures reflect commercial outcomes
- Set performance targets and reward levels with input from Sales and Finance based on established methodology and Excel/Tableau based tools
- Lead meetings with senior leaders to provide program updates and make decisions on program design choices at each cycle reset
- Maintain resources on targets, terms, and reward outcomes for network communications
- Track performance through the cycle and work with field sales to address gaps
- Manage incentive reviews and approval with Finance at cycle close
- Additional duties as assigned
Benefits
- Relocation assistance is not available for this position.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
