Dealer & Field Training Intern - Summer 2027 - Franklin, TN
About The Position
We are currently looking for a Dealer & Field Training Analyst Intern to join our team in Franklin, TN. The Dealer & Field Training team plays a critical role in helping Nissan and INFINITI dealers succeed by developing and delivering training that enhances sales performance, service operations, technical expertise, customer experience, and dealership profitability. This internship offers a unique opportunity to gain hands-on experience in corporate learning and development within the automotive industry. You will work across multiple training disciplines, including Aftersales, Technical, and Product & Sales Training, supporting projects that directly impact dealer performance and customer satisfaction.
Requirements
- Must be currently enrolled in an undergraduate or graduate degree program in Marketing, Communications, Business Administration, Automotive Technology, or a related field.
- Students entering their Junior or Senior year at the start of the upcoming academic term.
- Strong written and verbal communication skills with the ability to create clear, concise, and engaging content.
- Strong project management and organizational skills with the ability to manage multiple priorities and meet deadlines.
- Analytical and problem-solving skills with the ability to interpret data and make recommendations based on findings.
- Proficiency with Microsoft Office applications, including PowerPoint, Excel, Teams, and SharePoint.
- GPA of 3.0 or above (Candidates will be required to provide an official or unofficial transcript during the application process for verification.)
- Ability to perform work onsite at Franklin, TN.
Nice To Haves
- Familiarity with learning management systems, content development tools, or AI productivity tools is a plus.
- Curiosity and willingness to learn about training, instructional design, business operations, automotive retail, and customer experience.
Responsibilities
- Support the development, maintenance, and enhancement of training materials, eLearning content, presentations, job aids, and facilitator guides.
- Assist with training operations by coordinating projects, tracking milestones, supporting content review cycles, and collaborating with internal stakeholders and external vendors.
- Analyze training metrics, participation data, and learner feedback to identify trends and support continuous improvement initiatives.
- Support digital learning platforms through content testing, quality assurance, learner experience enhancements, and content management activities.
- Research emerging learning technologies, AI-enabled training tools, dealership training trends, and industry best practices to support strategic projects.
Benefits
- Business Synergy Teams (ERGs)
- Professional Training and Development
- Nissan’s rich innovation offerings, seminars, learning platforms and leadership trainings.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
Associate degree
