Deal Desk Analyst

Informa Group Plc. • Newton, MA

11h • $50,000 - $65,000 • Hybrid

About The Position

Informa TechTarget is a global leader in business-to-business events, digital services, and academic research, traded on Nasdaq and part of Informa PLC. They inform, influence, and connect technology buyers and sellers through over 220 targeted websites and more than 50 million first-party audience members, offering expert-led, data-driven services including trusted information, intelligence, advice, advertising, custom content, and intent/demand generation. The organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Informa TechTarget is seeking a detailed-oriented, math prolific person to join their Deal Desk and Order Operations department as a Deal Desk Analyst. This role is based in their Auburndale, MA office. The Deal Desk Analyst is responsible for providing pre-sale data to the sales team to mirror post-sale product delivery and managing the contract process from signed contract to order creation, ensuring compliance and successful campaign delivery. This cross-functional role requires a deep understanding of product logic from set-up to delivery and the fundamentals of contracting within the fast-paced online media environment.

Requirements

• Bachelor’s degree required
• 1 to 2+ years of relevant, marketing digital campaigns experience
• Excellent oral and written communication skills
• Ability to analyze key metrics and interpret them into actionable data points
• Detail-oriented and extremely reliable – team player
• A focus on process and standardization
• Strong organizational skills
• Possesses a sense of urgency as well as the ability to multi-task and prioritize
• Accurate data entry skills, problem solving ability
• Ability to demonstrate initiative and work independently

Nice To Haves

• Experience with ServiceNow, Salesforce, Dealhub a plus

Responsibilities

• Executing pre-sale data requests for all Informa TechTarget requests
• Supporting the sales team on a day-to-day basis, giving them the necessary data and recommendations to ensure a successful campaign
• Understanding Informa TechTarget’s database and conversion metrics
• Generate contracts that are compliant with corporate policies, procedures and standards
• Ability to develop a thorough understanding of processes, product offerings, and appropriate terms and conditions, including but not limited to: Pricing models and discounting, Revenue Recognition, Approvals collection
• Ability to effectively communicate and coordinate with different internal teams involved in the campaign lifecycle (Campaign managers, Sales enablement, Campaign Operations, Finance and Legal departments, Sales Management, and Products)

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer with a philanthropic organization
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: Open Vacation, plus 10 national holidays, and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees