Deal Desk Analyst

HubSpot

2d•$81,400 - $122,100•Remote

About The Position

HubSpot’s Sales Operations Team is looking for an analyst to help build out a Deal Desk function. This role will help develop and implement customized commercial SaaS offerings to help meet the needs of HubSpot’s upmarket customers and sales teams. In addition, this role will be a key point of contact for renewal contract negotiations, particularly with our strategic customers.

Requirements

Has 2-4 years of experience in a Deal Desk, Order Management, Finance or Sales Operations role
Has high emotional intelligence - you have genuine empathy for others and maximise your impact through understanding the motivations of your team, and adapting your communication accordingly. You leverage relationship and rapport-building skills to assist and help drive desired outcomes
Has exceptional attention to detail and prioritisation skills
Ability to provide input across multiple projects and initiatives to scale the function simultaneously
Is accountable - you have honest, transparent, and authentic communications with your colleagues, regardless of personal ramifications
Is resourceful - you are able to navigate ambiguous problems with thoughtful and calculated solutions
Has the ability to build trust and become a true business partner to our sales team on both strategic and operational challenges
Has worked with GTM organisations and understands and has empathy for sellers
Is passionate about operational excellence
Has experience with supporting complex contract renewals.

Nice To Haves

System Enhancement / Process Improvement experience
Experience in a customer-facing Deal Desk / Revenue Ops role
Experience in partnering closely with cross-functional stakeholders: legal, finance, product and operations

Responsibilities

Create customized SaaS contractual offerings for use at scale for HubSpot's upmarket customers
Earn trusted advisor status to the sales team, collaborating on pricing, product, and commercial terms for non-standard transactions
Act as a liaison for sellers between multiple groups (ie, sales ops, finance, product, sales leadership, legal) to help facilitate deal closures
Implement existing deal and approval processes that support a high velocity sales motion