Deal Desk AMER

Bright Data•New York, NY

About The Position

Deal Desk sits at the heart of the sales engine — powering the journey from lead to quote to order to revenue. You'll own the health of our operational stack (HubSpot, Salesforce, SalesLoft, DealHub, Mdoc, billing, and Control Panel), making sure data flows cleanly and the full funnel stays trustworthy from end to end. This role blends business acumen, technical fluency, and a genuine passion for helping people. You'll have a front-row seat to the entire sales process — and the trust to keep it running smoothly.

Requirements

Entry-level/junior role — we're looking for potential, not a long resume
Tech-savvy with strong process-oriented thinking
Excellent people skills and a genuine service mindset
Highly detail-oriented and comfortable owning follow-through

Nice To Haves

Experience with quoting/CPQ systems is a plus
DealHub experience is a bonus

Responsibilities

Own DealHub (CPQ) issue escalation — investigate, coordinate across teams, and drive fixes so reps are never blocked
Keep Salesforce and Control Panel clean by identifying and resolving duplicate accounts and field errors
Monitor new and recently closed opportunities to ensure accurate opportunity types, ownership, and metadata
Track Stage 0 pipeline proactively, flagging gaps and following up to keep deals moving
Maintain the weekly RVP report, keeping data current for Sales Ops analysis and distribution
Maintain rep assignment logic and the Sales Assignment Calculator, ensuring accounts always route to the right owner as territories and teams evolve
Own internal metadata files, keeping reference data accurate and accessible
Run regular Salesforce hygiene checks across accounts, contacts, opportunities, and activities
Audit active accounts for valid, up-to-date contracts tied to the latest Closed Won opportunity; flag and resolve gaps with the right teams
Lead resolution when customers are billed incorrectly — coordinating with Finance, Billing, and CS to issue credits and document outcomes
Handle ad hoc billing requests and one-time customer fixes