Deal Desk Manager

Fastly • San Francisco, CA

1d • Hybrid

About The Position

Fastly is seeking a highly motivated and experienced Deal Desk Manager to manage the end-to-end execution of our most complex and strategic deals. In this role, you will be responsible for the day-to-day operations of our Deal Desk, focusing on driving revenue growth and ensuring a smooth deal approval process. The ideal candidate will have a strong Deal Desk background with knowledge of CDN and/or Security products, consumption-based models, excellent analytical skills, and the ability to collaborate with cross-functional teams.

Requirements

• Bachelor's degree, preferably in Business Administration, Economics, Accounting, Finance, or related field OR commensurate work experience
• 5+ years experience as a Deal Desk Manager
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Salesforce and Salesforce CPQ, Google Suite, and Microsoft Excel.
• Strong experience with non-standard deal structuring, contract terms, and negotiation strategies.
• Ability to collaborate effectively with cross-functional teams.
• Experience in process improvement and policy development.
• Strong problem-solving and decision-making skills.

Nice To Haves

• Experience in the CDN or security industry.
• Knowledge of SaaS business models and consumption-based pricing.

Responsibilities

• Partner with Sales, Finance, Legal, and Product teams to structure deals that maximize revenue and customer satisfaction.
• Review, analyze, and approve non-standard deals, providing guidance on deal structuring, contract terms, and negotiation strategies.
• Ensure a smooth and efficient deal approval process.
• Monitor and analyze deal performance metrics, identifying trends, risks, and opportunities to optimize Deal Desk processes and policies.
• Maintain a comprehensive understanding of the company's product offerings, pricing models, and competitive landscape.
• Partner with the Deal Desk leader to implement Deal Desk policies, procedures, and tools to drive efficiency and effectiveness.
• Ensure compliance with company guidelines, policies, and revenue recognition rules.

Benefits

• medical, dental, and vision insurance
• Family planning
• mental health support
• Employee Assistance Program
• Life, Disability, and Accident Insurance
• Flexible Vacation policy
• 18 days of accrued paid sick leave
• 401(k) (including company match)
• Employee Stock Purchase Program
• 12 paid local holidays
• 12 paid company wellness days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level