DDS Analyst – Trainee 1 Level - #ARSD0134

Virginia Information Technologies Agency•Roanoke, VA

17h•Hybrid

About The Position

Launch your fulfilling career with Virginia Disability Determination Services (DDS). At Virginia DDS, we focus on providing excellent customer service in a forward-thinking environment that supports growth, independence, autonomy, and inclusion. Our paid training program equips you with the skills needed to succeed as a Disability Analyst, and upon completion of the State’s probationary period, opportunities for some telework may be available. We offer comprehensive benefits, advancement opportunities, paid state holidays and leave, contributions to Virginia529 college savings programs, student loan reimbursement, participation in the Virginia Retirement System, and more. Be the driver of your own career path, reclaim your nights and weekends, and make a meaningful difference in your community. Note: Opportunities for some telework may be available following completion of the probationary period. Virginia DDS Salary Model: https://www.vadds.virginia.gov/downloads/Virginia%20Disability%20Determination%20Services%20Salary%20Model.pdf

Requirements

Experience in gathering, reviewing, and analyzing large volumes of information and records to reach well supported decisions based on established policies, procedures, and guidelines.
Demonstrated ability to organize and manage a caseload.
Excellent written and verbal communication skills, including the ability to conduct ongoing phone communication with diverse stakeholders.
Strong attention to detail.
Proficiency with PCs and position related software applications.
Ability to multitask and meet multiple established deadlines.
Must pass HSPD 12 federal credentialing.
This position is designated as sensitive under Va. Code § 2.2 1201.1.
The Social Security Administration (SSA) will conduct a fingerprint based criminal history check and credentialing process for all final candidates.
All job offers are contingent upon successfully passing the required SSA background process.

Nice To Haves

Training and/or experience in an office, administrative, or case review environment.
Training and/or experience analyzing and interpreting complex policies, procedures, or regulations.
Training and/or experience effectively communicating critical information and engaging in ongoing phone communication with a wide range of stakeholders.

Responsibilities

Completion of an onboarding training program is required before maintaining a caseload.
Other duties and/or special projects as assigned.
Completes duties and/or projects as needed or directed by supervisor.