DD Specialty Coordinator-Eligibility Specialist/Protective Service Screener

Linn County Department of Health Services•Albany, OR

9d•Onsite

About The Position

This is a full-time (37.5 hours/week) position in the Developmental Disabilities Department, represented by SEIU. The role requires a working knowledge of DD case management services, assessment, and planning, including Oregon Administrative Rules governing services provided by the Office of Developmental Disabilities. The individual must be comfortable working with diverse populations and providing language access support. Proficiency in professional documentation and computer skills, including electronic health records, is necessary. The position involves determining eligibility for Intellectual and Developmental Disabilities Services (I/DD), acting as a community liaison, providing referrals, interpreting policies, developing data reports, and potentially providing witness testimony. Additionally, the role includes protective service screening, which may involve health and safety assurance, protective service coordination, and abuse investigation screening. The individual will collaborate with Service Coordinators and ensure the confidentiality of Protected Health Information.

Requirements

Associate degree in behavioral science, social science, or closely related field with two years of human services experience; OR three years of relevant human services related experience; OR any satisfactory equivalent combination of experience, education, and training which demonstrates the ability to perform the work described.
Must be able to pass a criminal history check.
Must possess or obtain a valid Oregon driver's license with an acceptable driving record that meets the County's requirements.
Must not be on the Centers for Medicare and Medicaid Services (CMS) disqualified list.
Must be free from unsubstantiated abuse reports.
Working knowledge of DD case management services, assessment, and planning.
Knowledge of Oregon Administrative Rules governing the services provided by the Office of Developmental Disabilities.
Ability to understand and interpret laws as they relate to service delivery.
Comfortable working with individuals and families from diverse backgrounds.
Ability to complete professional documentation.
Ability to quickly develop and maintain effective, harmonious working relationships with department staff, consumers, the general public, and contract providers.
Ability to maintain regular and predictable work attendance.
Computer skills including the ability to use an electronic health record for service documentation.
Skill, experience, and ability to analyze complex circumstances, reach critical conclusions, and develop plans for future improvement.
Skills, experience, and ability to initiate and complete technically and grammatically sound written reports and documents.
Ability to interpret and apply Oregon Administrative Rules, Oregon Revised Statutes, and state and county policies/practices as they relate to the conduct of regulatory oversight activities including investigation of abuse complaints.
Ability to ensure administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of all Protected Health Information.

Nice To Haves

Language access support including but not limited to translation, interpretation, cultural agility and other language access supports are a component of the service.

Responsibilities

Determine presumptive, initial, and redetermination of Intellectual and Developmental Disabilities Services (I/DD) eligibility per Oregon Administration Rules (OAR).
Act as a community liaison to inform and educate the community on eligibility for I/DD services.
Provide referral to individuals regardless of eligibility status to appropriate community resources.
Interpret, apply, and explain department policy and OARs to internal staff, consumers, stakeholders, and advocates as they relate to eligibility and contested case hearing rights and procedures.
Develop and track data and reports that align with the agency’s need for improvement and identify trends in eligibility and contested case hearings.
Provide witness testimony as a subject matter expert (SME) while working collaboratively with the Department Hearing Representative on disputed eligibility determination contested case hearings.
Provide choice counseling to individuals eligible for services.
Conduct duties that may include assurance of health and safety, protective service coordination, and abuse investigation screening activity.
Participate in internal and external planning and training.
Represent Department in planning and program meetings, activities, and consultations concerning services provided and the quality of those services.
Analyze complex circumstances, reach critical conclusions, and develop plans for future improvement.
Work closely with Service Coordinators to reciprocally communicate around providers, consumer concerns, and outcomes.
Initiate and complete technically and grammatically sound written reports and documents.
Interpret and apply Oregon Administrative Rules, Oregon Revised Statutes, and state and county policies/practices as they relate to the conduct of regulatory oversight activities including investigation of abuse complaints.
Ensure administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of all Protected Health Information.