Dcs Prog Spct-Sect Prog Spct

Arizona Department of Administration•Phoenix, AZ

1d•Hybrid

About The Position

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support. Under direct supervision of the OCWI Deputy Chief, this position works with Office of Child Welfare Investigations (OCWI) Investigators with the goal of providing protection and safety. This position is responsible for a variety of difficult tasks and provides necessary qualitative and quantitative support to the section. Further, assists the OCWI Management Analyst with tasks in order to ensure fluidity of data collection and tracking. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Requirements

Federal and state laws, statutes, regulations and directives governing Department of Child Safety (DCS) Services
Arizona's child safety model
Policies, standards, and procedures with particular emphasis in the Guardian system to ensure relevancy and reliability of data
Management principles, concepts, and techniques and their practical applications
Mainframe systems such as Guardian and Arizona Technical Eligibility Computer System (AZTECS)
Computer hardware and software such as Microsoft Outlook, Word, Excel, and Power Point
Subject matter expert in Guardian
Advanced proficiency with Microsoft Office Excel
Gathering and analyzing facts, drawing conclusions and making recommendations to management (i.e. data extraction for trend analysis)
Presenting information on technical matters to non-technical persons in a clear, concise, and understandable manner
Written and verbal communication
Organization and management of complex data from multiple sources
Creating custom reports
Establishing and maintaining interpersonal work relationships
Manage multiple tasks
Analyze/evaluate information for accuracy and error, and identify trends
Estimate, implement, and complete assigned tasks/projects in accordance with established schedules
Ensure and track data reliably and with integrity
Work independently and/or collectively with team members
Open discussions effectively, clarify the current situation, remain open to all sides, stay focused on resolution and close discussion with clear summaries
Maintain confidentiality
Adapt to new technologies
Travel in-state
Adhere and know of Department of Child Safety Policies and Principles and how they relate to section procedures and trends
Requires the possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment.
Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.11).
Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration.
The ability to secure and maintain an Arizona Fingerprint Clearance Card; and the ability to secure and maintain clearance from the DCS Central Registry.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

Masters or Bachelors degree in Social Work or related field and three (3) years of DCS experience in child protective services or three (3) years of OCWI Investigator experience.

Responsibilities

Oversees the performance management system including but not limited to tiered visual management, scorecards, and unit huddle boards.
Exports daily, weekly and monthly data and performance reports.
Complies information using Excel and Guardian and analyzes data in order to identify trends, patterns and sustainment.
Creates and disseminates reports/recommendations based on findings.
Completes assessment review guides including reviewing assessments moving into and out of the region within 72 hours of assignment.
Makes region changes and corrections and leads staff to complete missing findings, missing disposition, missing notes from current reports/data.
Attends and participates in statewide Program Specialist meetings.
Attends regional supervisor meetings and statewide management conferences, workshops, seminars and training sessions offered by the agency.
Conduct office visits to provide technical assistance, training, refresher courses, inventory, minor maintenance and problem analysis.
Other duties as assigned as related to the position