DC Trainer Shift 1

At Home Group

16h•Onsite

About The Position

The Distribution Center Trainer is responsible for providing training to team members to safely and efficiently unload, sort, and load cartons and pallets in a fast-paced environment. This role involves delivering hands-on training, supporting daily operations, executing core warehouse functions, providing direction, coaching for performance, and championing a proactive safety culture. The trainer will also drive change, support continuous improvement, and provide automation training and adoption support.

Requirements

1+ years warehousing or training experience
Ability to learn and train on various tasks required in a DC environment
Knowledge of SOPs, and safety standards
Strong communication, coaching, and organizational skills
Proficiency in English - Must be able to read, write and communicate in English
Ability to lead by example and maintain composure in a fast-paced environment
Flexible and solutions-oriented with a focus on continuous improvement
Ability to lift 50 pounds required

Nice To Haves

Prior experience in training, mentoring, or team leadership strongly preferred

Responsibilities

Lead hands-on training for both new hires and existing team members, ensuring thorough understanding of processes, safety protocols, and performance expectations.
Tailor training approaches to individual learning styles and operational needs.
Actively work cartons and pallets across all functional areas of the distribution center, demonstrating best practices and setting a high standard for productivity, safety, and accuracy.
Efficiently unload inbound pallets and/or cartons, verifying shipment accuracy.
Organize and palletize cartons according to destination or workflow needs.
Load pallets securely onto outbound trailers, following proper safety and documentation procedures.
Execute tasks based on priorities set by Leads or Managers.
Reinforce operational directives and serve as a trusted extension of leadership within the workflow.
Conduct informal and formal performance evaluations.
Deliver actionable feedback and ongoing coaching to drive improvements in associate productivity, quality, and safety behavior.
Print and organize learning materials, track training sign-offs.
Conduct behavioral observation walks and safety walks.
Promote and model a safety-first mindset.
Ensure completion of Behavioral Observation Surveys (BOS), identify and immediately address unsafe conditions, and reinforce all safety standards during training and daily operations.
Identify process inefficiencies, recommend improvements, and foster a culture of learning, adaptability, and operational excellence.
Collaborate with operations & human resources to identify critical skills gaps and create training plans with human resources to address them.
Train and coach team members on the safe and effective interaction with automated material handling systems, including driverless forklifts (AGVs/AMRs) and automated offloading equipment.
Reinforce proper procedures, troubleshoot basic issues, and promote adherence to safety and operational standards to ensure successful adoption and consistent performance within an automated environment.