DC Supervisor - Returns

O'Reilly Auto Parts • Houston, TX

1d • Onsite

About The Position

Oversee the proper distribution and credit of incoming returns and outbound vendor merchandise. Perform all tasks according to the proper method for the DC-WMS or paper.

Requirements

• High school diploma or equivalent (GED)
• Excellent leadership abilities with a focus on customer service
• Demonstrated ability to oversee multiple tasks at one time and prioritize accordingly
• Demonstrated ability to read and match numerical and alphabetical characters quickly and accurately
• Basic computer skills

Nice To Haves

• Completion of the O’Reilly supervisor training program
• College degree
• Previous experience in an automotive parts warehouse and branch store
• Fluency in multiple languages (Spanish is highly desired)
• Advanced computer skills

Responsibilities

• Supervise the unloading of trucks and maintain time limits for unloading trailers.
• Ensure the checkers are accurate in checking incoming returns while maintaining LPH and the correct cut off procedures.
• Monitor the sorting of cores and the completion of proper paperwork and procedures.
• Oversee the warranty process ensuring warranties are sorted and processed correctly.
• Manage the chemical area and ensure proper disposal.
• Coordinate the movement of batteries and ensure all battery procedures are followed correctly.
• Manage the rebox area to ensure proper handling of product.
• Monitor the maintenance of the log book, rep log, RGS log and card files to assure they remain updated.
• Delegate responsibilities to aid in the daily operations of the returns department.
• Responsible for the safety of all DC team members and work with the safety supervisor to address any safety and security concerns.
• Assist in any returns issues that may arise.
• Responsible for team member evaluations being written and delivered in a timely manner.
• Assist in warehouse security.
• Plan and hold monthly team member meetings.
• Work with the HR supervisor to interview and hire prospective team members.
• Ensure all company policies and procedures are followed and understood.
• Keep the DC clean, neat, and organized.
• Maintain safety standards while operating and identify unsafe practices and situations.
• All other duties as assigned by the DC Management team.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED