DC Phlebotomist 2 - Allen Donor Center

Carter BloodCare • Allen, TX

5d • Onsite

About The Position

Carter BloodCare is hiring a Phlebotomist 2 for its Allen Donor Center. This lead role supports the safe collection of blood products through sterile venipunctures, donor eligibility assessment, donor-flow coordination, and attentive customer service while ensuring regulatory compliance. The position also leads daily team functions, resolves donor or personnel concerns, helps guide new team members, and includes annual leadership and development training. Regular full-time attendance during operating hours is important.

External-candidate training can last up to nine weeks. Training days and hours vary based on mobile drives or donor-center hours and may include early mornings, late nights, and weekends. After training, team members work a variable schedule that may include early mornings, late nights, weekends, and holidays; schedules are provided three weeks in advance. The posted position is at the Allen Donor Center in Allen, Texas. Donor-center staff work at their designated site.

Requirements

• High school diploma or equivalent.
• One year of general work experience, or comparable medical-field education such as an internship or externship.
• Customer service experience.
• Prior phlebotomy, blood banking, or medical-field experience.
• Prior experience in a highly regulated industry.
• Ability to work irregular shifts, long hours, and adapt to frequent schedule changes.
• Ability to move about the work area, including standing, sitting, walking, working in confined spaces and narrow aisles, and ascending and descending stairs or steps.
• Ability to stoop, kneel, crouch, or bend to set up and access blood collection equipment.
• Ability to communicate with donors to obtain medical histories and monitor them during donations, and to exchange information accurately.
• For donor-center phlebotomists, ability to move and set up equipment and supplies weighing up to 25 pounds daily, partner-carry items over 25 pounds and up to 50 pounds, and periodically assist donors experiencing a reaction.
• Flexibility to work in conditions involving potentially infectious blood and blood products, cleaning chemicals including bleach, and mental stress from difficult schedules, overtime, long or unscheduled hours, goals, deadlines, and maintaining a positive customer-focused attitude.
• Ability to understand, remember, and apply oral or written instructions; use common sense; follow basic instructions and guidelines; and communicate professionally through speech, email, text, or written reports.
• Ability to adapt quickly to changing processes and procedures and work effectively in high-stress situations.
• Normal vision abilities, including seeing close and distant objects, adjusting focus, distinguishing colors, and judging distance.

Nice To Haves

• Bilingual Spanish skills.
• Motivation to become a designated van or CDL driver through company-sponsored programs.

Responsibilities

• Perform sterile venipunctures and safely collect blood products.
• Facilitate donor flow and assess donor eligibility.
• Provide high-quality customer service and ensure compliance with regulations.
• Lead the team's daily functions and use problem-solving to resolve personnel or donor concerns.
• Guide new team members and participate in annual leadership and development training.
• Attend work regularly during operating hours and work a variable schedule as needed.

Benefits

• Paid training.
• Competitive pay, with a starting rate of $18.98 that may increase with prior phlebotomy experience.
• Additional North Dallas location premium of $1.50 per hour for listed donor centers, including Allen.
• Weekend differential of $1.00 per hour.
• Bilingual Spanish differential of $2.00 per hour after passing testing.
• Advancement opportunities, including Mobile-Site Supervisor, Instructor, and Mentor roles.
• Paid time off, accruing from the first day of employment.
• 401(k) with employer match contribution up to 6% after one year of employment.
• Paid holidays, including two floating holidays.
• Group medical plan with pharmacy coverage.
• Dental and vision plans.
• Employer-paid life insurance, AD&D, and employee assistance program.
• Long-term and short-term disability plans.
• Flexible spending accounts for medical and dependent care.
• Legal protection plan.
• Tuition reimbursement.
• Language Learning Opportunity Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED