Receiving - Supervisor

Jam • Southaven, MS

7d • Onsite

About The Position

JAM Industries is seeking a DC Management Supervisor to join their Operations division in Southaven. This role involves overseeing teams of DC associates, ensuring high-quality customer service, and driving continuous improvement in productivity and quality within the warehouse environment. The company, established in 1972, is a major distributor of consumer electronics, pro-audio equipment, and musical instruments.

Requirements

• Must have a minimum of 5 years supervisory experience in a manufacturing or distribution environment.
• Must have experience driving various forklift equipment, pallet jack and RF Scanners.
• Must be able to perform in a high demand, time-sensitive environment.
• Must be able to multi-task while demonstrating an even temperament.
• Must have a dynamic personality, with excellent verbal and written communication skills.
• Must be able to resolve conflict effectively.
• Must pay close attention to detail and be committed to “Getting It Right The First Time”.
• Must be self directed, driven and self-motivated.
• Must have experience using JD Edwards or a similar WMS.
• Must have a High School Diploma or a GED.
• Demonstrated organizational ability and follow-through.
• Demonstrated ability to work harmoniously in a team as well as autonomously.
• Must demonstrate proficiency using MS Office (Word, Excel, Outlook and Access)

Nice To Haves

• College experience preferred.

Responsibilities

• Give work direction, resolves problems, and sets deadlines to ensure timely completion of all work to direct reports.
• Ensure high quality employee attraction, engagement, and development.
• Cultivate team spirit and promote inter-departmental cooperation by seeking opportunities to improve internal processes.
• Ensure employees adhere to standard operating procedures and processes; as well as work with management to develop and implement processes that improve departmental efficiency and competency.
• Drive continuous improvement in both productivity and quality.
• Meet regularly with team members collectively, as well as on an individual basis to establish daily goals, monitor progress toward meeting objectives, track performance, coach and counsel if necessary; as well as recognizing team and individual successes.
• Works closely with other department leaders to resolve issues and coordinate shipments.
• Alerts management of any critical or potentially critical issues.
• Demonstrate responsibility and compliance with all safety and quality policies and standards.
• May assist other departments as needed.

Benefits

• Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
• Wellness Incentive Program and Employee Assistance Program
• RRSP / 401(k) matching program
• Flextime, summer hours, paid vacation, and personal time off
• A casual, fun, and collaborative work environment
• Lively social calendar—there’s always something for everyone
• Generous employee discounts on our products
• Ongoing learning and development opportunities
• The chance to work alongside a highly talented, high-performing team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED