DC Liaison
About The Position
Acme Tools is seeking a DC Liaison to provide administrative support for the Distribution Center. This role involves coordinating with other Acme departments and locations to resolve customer issues and answer product-related questions. The DC Liaison will serve as the main point of contact for customer service and retail stores via phone, e-mail, Teams, etc. Responsibilities also include assisting with batch upkeep/cleaning, locating items not processed in batches, and working with leadership to maintain spreadsheets and data for products to ensure timely completion of orders, PO’s, and other operations. The role also requires maintaining a safe and secure work environment by adhering to and improving safety standards and reporting suspicious activity. Additionally, the DC Liaison will assist with picking/processing orders and transfers for store/customer pickup.
Requirements
- 2+ years of warehouse experience
- Skilled in problem-solving, accuracy, and attention to detail
- Strong computer skills and ability to learn new software
- Willing and able to work on powered equipment (forklifts, etc.)
Nice To Haves
- Previous forklift experience
- Customer service skills
Responsibilities
- Provide administrative support for the Distribution Center.
- Coordinate with other Acme departments and/or locations to resolve customer issues and/or answer questions about products.
- Serve as the main point of contact for customer service and retail stores via phone, e-mail, Teams, etc.
- Assist with batch upkeep/cleaning and locating items not processed in batches.
- Work alongside leadership in maintaining spreadsheets and data for products to ensure orders, PO’s and other operations are completed in a timely manner.
- Maintain a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity.
- Assist with picking/processing orders and transfers to be picked up by stores/customers.
Benefits
- Multiple Full-Time Schedules
- Competitive Pay & Annual Performance-Based Increase Opportunities
- Generous PTO plan that starts accruing on day 1!
- Paid Holidays
- Maternity Leave (partially paid through company paid short-term disability!)
- Work environment where everyone strives to do their best work and can see their impact on the company
- Generous Employee Discounts
- Various Medical, Dental, & Vision Insurance Plans
- Supplemental Health Insurance Add-On Programs
- Medical & Dependent Care Flexible Spending Accounts
- 100% Company Paid Short- & Long-Term Disability Insurance
- 401(k) Program & Company Matching
- 100% Company Paid Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
