Immediate Need - DC Infrastructure Technician III / Lead

Bold New Solutions - BNS Power•Hillsboro, OR

5d•Hybrid

About The Position

The DC Infrastructure Technician III / Lead is a senior technical leader responsible for owning the successful planning, execution, and delivery of complex data center infrastructure projects. This role provides technical direction and hands-on leadership to teams of technicians, ensures the highest standards of quality and safety, and serves as the primary escalation point for technical issues. Operating with a high degree of autonomy, the Technician III / Lead drives process improvements, mitigates project risks, and delivers exceptional results for enterprise, hyperscale, and mission-critical environments.

Requirements

Minimum 4–6+ years of progressive experience in data center, telecom, or critical IT infrastructure environments
US Passport
Available to travel up to 80%
Demonstrated success leading technical teams and complex infrastructure projects in the field
Expert-level knowledge of data center infrastructure, structured cabling, power distribution, and network hardware deployment
Proven advanced troubleshooting and root cause analysis capabilities
Strong leadership, communication, and stakeholder management skills
Ability to interpret complex technical documentation, drawings, and project scopes
Experience working independently with minimal supervision in fast-paced, high-pressure environments
Ability to regularly lift 50–80 lbs and perform physical tasks including bending, kneeling, climbing ladders, and working in confined spaces
Comfort working around live electrical systems and ESD-sensitive equipment
Ability to work extended hours, nights, weekends, and on-call as required during critical project phases

Nice To Haves

Associate or Bachelor’s degree in a technical field or equivalent military/technical training
Certifications such as BICSI RCDD, Cisco CCNA/CCNP, CompTIA Network+/Server+, or equivalent
Experience in hyperscale data center environments (e.g., cloud provider or large colo facilities)
Proficiency with fiber optic testing/certification (OTDR, OLTS), power quality analysis, and cable certification tools
Working knowledge of DCIM tools, ticketing systems, and project management platforms
OSHA 30, NFPA 70E, and other relevant safety certifications

Responsibilities

Lead end-to-end technical execution of large-scale infrastructure deployments, migrations, and retrofits
Develop and maintain detailed execution plans, resource allocation, and sequencing for complex projects
Direct and coordinate teams of Technicians I/II, subcontractors, and vendors to meet project milestones
Identify, assess, and proactively communicate technical risks, dependencies, and mitigation strategies to project managers and stakeholders
Serve as the senior technical escalation point for troubleshooting and issue resolution across multiple projects
Oversee and validate complex installations including high-density cabinet deployments, structured cabling systems (copper/fiber), overhead and underfloor pathways, PDUs, and network equipment
Interpret and enforce compliance with detailed design packages, rack elevations, cable schedules, and scope documents
Establish and enforce installation quality standards, labeling, and documentation requirements
Lead high-risk activities such as cutovers, live migrations, and power/cooling infrastructure integrations
Perform expert-level troubleshooting and root cause analysis on server hardware, network connectivity, fiber/copper infrastructure, and power systems
Lead resolution of complex, intermittent, or systemic issues that impact operations
Develop and implement preventive maintenance programs and reliability improvements
Support capacity planning and infrastructure optimization initiatives
Mentor and develop Technician I and II team members through hands-on coaching, knowledge sharing, and skill assessments
Conduct technical training sessions and contribute to the creation of standard work instructions and best practices
Provide performance feedback and support career development of junior technicians
Foster a culture of accountability, safety, and continuous improvement
Lead large-scale decommissioning projects with strict focus on data sanitization, asset tracking, and regulatory compliance
Oversee inventory reconciliation, audit readiness, and accurate documentation across projects
Ensure adherence to all company, customer, and industry standards (TIA-942, BICSI, NFPA 70E, etc.)
Act as the primary technical point of contact for customers during project execution and issue resolution
Collaborate with project managers on scope definition, change management, and customer reporting
Identify and champion process, tooling, and efficiency improvements across the organization
Contribute to the development and refinement of company standards and playbooks