DC Clerk

Bob's Discount Furniture•Piscataway, NJ

10d•$19 - $23

About The Position

The DC Clerk maintains accurate equipment inventory, coordinates the issuance and return of equipment to associates, and supports daily Customer Pick-Up (CPU) operations. The role ensures equipment is tracked, organized, and accounted for, while providing customer service to customers picking up merchandise. It also provides administrative and operational support for daily Distribution Center operations.

Requirements

High school diploma or equivalent experience.
Strong verbal and written communication skills.
Strong organizational skills and ability to maintain accurate records and inventory documentation.
Ability to multitask and manage competing priorities in a fast-paced Distribution Center environment.
Working knowledge of Microsoft Word and Excel.
Strong attention to detail, accuracy, and accountability.
Ability to provide professional and courteous customer service.
Ability to work independently and collaboratively with Operations Management and warehouse associates.
Must pass a lift assessment with a push/pull requirement of 250 lbs.
Ability to work flexible hours based on departmental needs, including evenings and weekends.

Nice To Haves

Previous experience in a warehouse or Distribution Center environment.
Experience with equipment inventory management, asset tracking, or equipment issuance.
Previous customer service or customer pick-up experience.
Previous experience in an administrative or clerical role.
Familiarity with warehouse management systems, inventory tracking systems, or equipment management processes.

Responsibilities

Maintain and monitor equipment inventory, accurately tracking equipment issued to and returned by associates.
Distribute equipment to associates and maintain sign-out and return records.
Inspect returned equipment for visible damage, missing items, or operational concerns, and report discrepancies to Operations Management.
Keep the equipment cage organized, clean, and secure, and ensure equipment is properly stored and available for daily operations.
Conduct routine equipment inventory counts, reconcile discrepancies, and communicate shortages or concerns to Operations Management.
Greet and assist customers with merchandise pick-ups, providing a positive and efficient customer experience.
Verify customer pick-up documentation and coordinate with warehouse associates to facilitate timely and accurate order fulfillment.
Manage incoming calls and respond to customer service inquiries about customer pick-ups and Distribution Center operations.
Assist with locating, picking, and processing customer orders as needed.
Process FedEx orders and coordinate outgoing shipments as required.
Scan, organize, and maintain delivery documents, equipment logs, inventory records, and other operational paperwork.
Complete assigned administrative tasks within established timelines and communicate progress or concerns to Operations Management.
Identify and report inventory discrepancies, equipment issues, and documentation inaccuracies for timely resolution.
Retrieve and provide copies of delivery manifests and related documentation upon request.
Provide general administrative and operational support to the Operations Manager and Leads.
Perform other duties as assigned.