Assembly Area Manager
About The Position
The DC Area Manager is a motivated, customer-focused leader responsible for leading an hourly workforce while upholding Bob’s core values. The role applies expertise in safety, quality, and performance to foster a positive culture of growth and development. The manager collaborates with team members and departments, encourages a diverse workforce, maintains open communication throughout the operation, and protects customer expectations through sustained operations. The manager supports, mentors, and motivates employees; leads efforts in safety, quality, and productivity; evaluates performance and completes employee reviews; defines workforce roles and priorities; and monitors and optimizes team performance using key performance indicators. The role also involves planning and navigating barriers to achieve business objectives. Duties may be modified or expanded based on business needs. Success requires people leadership, coaching and talent development, accountability, delegation, sound judgment, problem-solving, communication, conflict management, and the ability to motivate employees. The manager drives operational targets and performance measures, including throughput, quality, safety, UPH, SLA, cost, and customer satisfaction. Responsibilities also include managing labor costs, productivity, budgets, and process improvement; supporting labor and capacity planning and peak readiness; and using a warehouse management system and Microsoft Office tools.
Requirements
- At least 3 years of experience in a warehouse environment, including at least 2 years of lead or management experience.
- Understanding of supply chain and distribution center operations.
- Experience using a warehouse management system (WMS), preferably SAP, and Microsoft Outlook, Word, and Excel.
- Ability to communicate proactively and effectively, comprehend and communicate detailed instructions, and read and write.
- Must be at least 18 years old.
- Ability to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, and handle and move items weighing up to 50 pounds without assistance.
- Ability to move objects up to 250 pounds with or without reasonable accommodations.
- Ability to move throughout all areas of the distribution center and stand and walk continuously to perform job functions.
Nice To Haves
- Bilingual English/Spanish skills.
- Prior experience in a high-volume retail or furniture distribution environment.
- Experience supporting peak-season operations with fluctuating volume and staffing.
- Experience driving process improvement initiatives using Lean, Kaizen, and/or Six Sigma.
Responsibilities
- Support, mentor, coach, and motivate the hourly workforce.
- Lead efforts in safety, quality, and productivity to ensure customer satisfaction.
- Evaluate employee performance and complete employee reviews.
- Collaborate with team members and departments to develop plans and overcome barriers to business objectives.
- Define workforce roles, priorities, task ownership, and delegation.
- Monitor and optimize team performance using key performance indicators.
- Drive engagement through visibility, communication, and recognition, and develop frontline leaders.
- Audit employee work and provide timely, data-driven feedback tied to productivity, quality, and safety.
- Deliver daily, weekly, and monthly operational targets, including UPH, SLA, cost, and quality.
- Manage labor costs, productivity rates, budget adherence, and operational cost efficiencies.
- Respond to customer service failures and implement corrective actions to protect quality and accuracy.
- Drive process improvement initiatives and support labor planning, capacity planning, and peak readiness.
Benefits
- Competitive medical, dental, and vision insurance.
- Paid time off, including vacation, personal days, sick leave, holidays, and a birthday day off.
- 401(k) Profit Sharing Plan with a company match.
- Pet insurance and employer-paid life insurance options.
- Tuition reimbursement, on-demand learning, and career progression pathways.
- Employee discount starting on Day 1 and exclusive partner discounts.
- Bonus potential.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
