Daytime Team Member

Potbelly Corporate•Glen Burnie, MD

12d•Onsite

About The Position

Potbelly Sandwich Shop is hiring a friendly, outgoing Team Member to help customers enjoy lunch by providing fast, friendly, and efficient service and delivering quality, consistent products in a clean and inviting environment. Team Members work across shop stations, help open the shop, prepare food, serve customers, and contribute to a welcoming, energetic team environment. Applicants must be available for some hours within the morning and day-shift window of 8 a.m. to 4 p.m.; availability for the entire window is not required. Pay is $15.25–$15.75 plus digital tips, though Potbelly does not guarantee tip earnings. Applicants must be at least 16 years old. Illinois employees must become food safety certified within 30 days of employment.

Requirements

Be at least 16 years of age.
Have a friendly, customer-first mindset and the ability to thrive in a fast-paced, energetic environment.
Have strong written and verbal communication skills.
Be comfortable working in a bustling kitchen environment.
Be able to manage potential allergens, including peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
Be a team player.
Be able to stand or walk for a minimum of three hours or as needed.
Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
Be available for some hours within the 8 a.m.–4 p.m. morning and day-shift window.

Nice To Haves

Knife skills are a plus.

Responsibilities

Work at multiple stations—including load, dress, shakes, cash, prep, and front—as directed by a Shift Leader or Manager.
Comply with health and safety standards for food, cleanliness, and safety.
Restock the food line, chips, and cooler.
Efficiently prepare quality finished products, including sandwiches, salads, soups, cookies, and ice cream.
If 18 or older, use the automatic slicer to prepare food items.
Clean tables, counters, floors, bathrooms, kitchen areas, and utensils; take out trash.
Operate the cash register and follow cash handling procedures, including handling and balancing cash.
Effectively handle customer complaints and issues.
Take delivery, catering, and pickup orders over the phone.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance
Domestic partnership benefits
Paid parental leave
Flexible spending account (FSA) and health savings account (HSA) with employer contribution
Commuter benefit program
Retirement savings
401(k) with company match
Employee assistance program
Paid time off
Discount program
Flexible work schedule
Career growth opportunities