Daytime Team Member
About The Position
Potbelly Sandwich Shop is hiring a friendly, outgoing Team Member to provide customers with fast, friendly, and efficient service and deliver quality, consistent products in a clean and inviting environment. Team Members work across shop stations, help open the shop, prepare food, serve customers, and contribute to an energetic, welcoming experience. The role is for morning and daytime availability within the 8 a.m.–4 p.m. window; availability for the entire window is not required. Applicants must be at least 16 years old. Illinois employees must become food safety certified within 30 days of employment. Applicants must meet and maintain eligibility requirements to qualify for listed benefits. Potbelly states that tip earnings are not guaranteed. Applications must be submitted by December 21, 2026, though the posting may close earlier if a suitable candidate is selected.
Requirements
- Be at least 16 years of age.
- Have a friendly, customer-first mindset and ability to thrive in a fast-paced, energetic environment.
- Have strong written and verbal communication skills.
- Be comfortable working in a busy kitchen environment.
- Be able to manage potential allergens, including peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
- Be a team player.
- Be able to stand or walk for a minimum of 3 hours or as needed.
- Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
- Illinois employees must become food safety certified within 30 days of employment.
- Have availability during the morning/day shift window of 8 a.m.–4 p.m.; availability for the full window is not required.
Nice To Haves
- Knife skills are a plus.
Responsibilities
- Work at multiple stations, including load, dress, shakes, cash, prep, and front, as directed by a Shift Leader or Manager.
- Follow food, cleanliness, and safety health standards.
- Restock the food line, chips, and cooler.
- Prepare finished products such as sandwiches, salads, soups, cookies, and ice cream efficiently and to quality standards.
- Use the automatic slicer to prepare food items if 18 or older.
- Clean tables, counters, floors, bathrooms, the kitchen, and utensils; take out trash.
- Operate the cash register and follow cash handling procedures, including handling and balancing cash.
- Effectively handle customer complaints and issues.
- Take delivery, catering, and pickup orders over the phone.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Domestic partnership benefits
- Paid parental leave
- Flexible spending account (FSA) and health savings account (HSA) with employer contribution
- Commuter benefit program
- 401(k) retirement savings plan with company match
- Employee assistance program
- Paid time off
- Discount program
- Flexible work schedule
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
