Day Services Supervisor

Abundant Professional Services•Williamsburg, VA

1d•Onsite

About The Position

Beyond Disabilities is seeking a responsible, organized, and experienced Day Services Supervisor to oversee the daily operations of their Day Services program. This position serves as the first line of supervision for Direct Support Professionals and plays a key role in ensuring quality services, regulatory compliance, proper staffing, accurate documentation, and person-centered support for individuals receiving services. The ideal candidate will have strong supervisory skills, experience working with individuals with intellectual, developmental, mental health, or other disabilities, and a working knowledge of Virginia Waiver regulations, DMAS, DBHDS, and person-centered service requirements.

Requirements

Strong supervisory, organizational, and time management skills.
Ability to maintain strict confidentiality and professionalism at all times.
Ability to respond immediately and effectively in emergency situations.
Strong written and verbal communication skills.
Knowledge of developmental disabilities, mental health needs, physical disabilities, and related support services.
Knowledge of person-centered planning principles.
Knowledge of Positive Behavior Support principles and practices.
Ability to identify problems, analyze findings, and recommend solutions.
Investigative and interviewing skills.
Ability to establish and maintain positive working relationships with individuals, families, community partners, and staff.
Experience completing comprehensive assessment tools.
Knowledge of Virginia Waiver regulations.
A caring, respectful, and positive attitude toward individuals served.
At least an associate’s degree in human services or a related field.
At least five years of experience working with individuals with intellectual, developmental, mental health, or other disabilities.
At least two years of supervisory experience.
Maintain a valid driver’s license and satisfactory driving record.
Maintain required automobile liability insurance of 100/300/100.
Successfully complete criminal history and Central Registry background investigations.

Nice To Haves

Experience working with individuals with intellectual, developmental, mental health, or other disabilities.
Working knowledge of Virginia Waiver regulations, DMAS, and DBHDS.

Responsibilities

Supervising the day-to-day operations of the Day Services program.
Reviewing staff schedules and ensuring proper coverage for participants.
Providing first-line on-call coverage and working shifts when necessary.
Supervising, training, directing, and supporting Direct Support Professionals.
Reviewing progress notes, support logs, data, training records, and other documentation to ensure compliance with each individual’s ISP.
Completing monthly individual record reviews.
Ensuring implementation of Individual Service Plans under the direction of the Program Director.
Submitting billing information to the Director/designee in a timely manner.
Conducting weekly staff observations in the community for each participant.
Providing monthly supervision for direct care staff.
Overseeing petty cash and participant funds.
Conducting staff performance evaluations in accordance with agency policy.
Preparing weekly written status reports regarding participants and staff.
Completing serious incident reports, CHRIS reports, and participating in investigations and audits as required.
Attending ISP meetings and other required meetings.
Communicating with individuals, families, legal guardians, substitute decision makers, and other representatives.
Performing other duties and special projects as assigned.