Day Program Manager

SevitaCorona, CA
Onsite

About The Position

The Day Program Manager is responsible to manage the services delivered to a designated program or set of programs, and the operation of programs including organization and implementation of direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management and maintenance of the physical environment. Wage $58,240/yr

Requirements

  • Bachelor's degree and two to three years of related experience in the Human Services Industry preferred.
  • An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
  • Other education and experience as required by applicable regulations.
  • Current driver's license, car registration and auto insurance.
  • Licensure as required by state.
  • Medication Management Certificate issued with the completion of Company provided training.
  • Mandatory Reporter Certificate issued with the completion of Company provided training.
  • Other training and/or certification per state requirements and/or service line.
  • Travel as needed.

Nice To Haves

  • Bachelor's degree and two to three years of related experience in the Human Services Industry preferred.

Responsibilities

  • Oversees implementation of human resource practices including recruitment, retention, training, scheduling, processing, record keeping, and management of program employees.
  • Participates in the recruitment and interviewing of all staff.
  • Hires direct staff members in consultation with the PM’s manager; and approves the hiring of direct support professionals and other indirect staff members.
  • Organizes and implements on-site orientation and training for assigned programs; and monitors training compliance and documentation.
  • Conducts monthly staff meetings; attends monthly regional meetings.
  • Designs and monitors schedules to assure that all shifts are covered.
  • Monitors and minimizes overtime.
  • Conducts annual performance evaluations for direct reports in consultation with the PM’s manager.
  • Reviews and approves annual Direct Support Professional and other staff member’s performance evaluations.
  • Coaches employees, correcting or directing employee behavior where required.
  • May remove employees in the event of emergency.
  • May recommend and participate in decisions regarding discipline and termination in consultation with the PM’s manager and Human Resources.
  • Manages the termination of Direct Support Professionals or other staff members as necessary.
  • Responsible for employee safety and workers’ compensation programs.
  • Monitors compliance; and assists in returning employees to work.
  • Implements, oversees, and trains employees about safety.
  • Manages the implementation of program planning; monitors delivery of services and supports; ensures services are consistent, engaging and relevant to the individuals served.
  • Writes and approves individual program plans (as appropriate).
  • Trains and assists appropriate staff members with implementation of plans across all shifts.
  • Periodically audits individual records and other program documentation for accuracy and completion.
  • Conducts progress meetings and (quarterly, annual and/or other) reviews as appropriate or determined by the interdisciplinary team.
  • Provides and approves written and progress reviews.
  • Oversees licensing compliance for program services and supports.
  • Ensures timely and accurate program documentation.
  • Implements the Network compliance plan; and manages individual rights implementation.
  • Implements system and oversees management of individual’s funds and property, assuring safety and accuracy; audits, monitors and reviews individual’s financial accounts (as applicable).
  • Maintains productive and professional relations with individuals, families, case managers and other stakeholders.
  • Provides regular communication to stakeholders; and acts as point of contact for all stakeholders.
  • Implements satisfaction improvement plans.
  • Implements proactive strategies to reduce or eliminate serious incidents.
  • Takes immediate steps to correct potential safety concerns and limit the potential for continued concern or incident.
  • Reviews all incidents and directs appropriate response; ensures timely incident reporting; and signs and submits all incident reports as required.
  • Oversees implementation of individual health care while in Day Program’s care; implements strategies to limit illness or serious incident; oversees and reviews health care documentation.
  • Oversees system for medication administration, documentation and security.
  • Reviews documentation for accuracy and completeness.
  • Assures all applicable employees are certified or trained in medication administration.
  • Approves purchases of medical supplies and equipment; and ensures training on proper use to all employees.
  • Monitors food service in accordance with dietary plans and to meet regulatory compliance.
  • Ensures consideration for special needs, occasions and individual choice.
  • Responsible for the financial performance of the program, from billing to staff budgets, as well as reviewing and approving purchases.
  • Approves purchase of food, supplies and equipment; and reviews and monitors monthly invoices for accuracy and budgetary compliance.
  • Attests to company credit card statements and monthly invoices in accordance with company policy.
  • Oversees census, attendance information or other required documentation to assure accurate billing.
  • Monitors utilization between authorization and provision of services and supports.
  • Monitors staffing hours for budgetary compliance.
  • Maximizes census, average daily attendance and utilization.
  • Oversees the maintenance and cleanliness of the program’s facilities and vehicles.
  • Ensures vehicles are properly maintained, clean, and safe by consulting with maintenance personnel.
  • Implements training procedures for maintenance and safe operation of company-owned vehicles.
  • Addresses known safety concerns with employee vehicles or other means of transportation, for the safe transport of individuals.
  • Monitors and implements strategies to assure neat, clean, and safe program environments (internal and external).
  • Ensures age appropriate and esthetic decoration.
  • Oversees environmental safety program; establishes preventive maintenance schedule; maintains furnishings, equipment and facilities in good repair and compliant with regulatory standards.
  • Attends monthly regional meetings and additional meetings as needed.
  • Performs other related duties and activities as required.
  • Manages the direct or indirect staff members of the program including performance evaluations, scheduling, orientation, and training.
  • Makes recommendations and/or decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
  • Resolves employee problems within position responsibilities.
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