Database Service Manager

Dow Chemical•Midland, TX

About The Position

Dow is hiring a Database Service Manager in Midland, Michigan, or Houston, Texas, to architect and lead database platform solutions. The role researches, analyzes, and implements relational database management systems—including SQL Server and Oracle—and other database technologies to support Dow's IT applications across on-premises, cloud, and hybrid environments. The manager collaborates with database leadership and enterprise architecture on the database technology roadmap; designs and implements solutions for backup and recovery, high availability, disaster recovery, installation, patching, and upgrades; and partners with managed services providers to deliver timely, efficient operations and meet service-level agreements. The role works with cloud and on-premises platform, development, network, security, and other teams to deliver performant database solutions that meet Dow's evolving standards and target a low total cost of ownership. It also maintains the database inventory and licensing needs, serves as a focal point for internal and external database audits, and helps IT leadership assess new solutions and vendor proposals. The manager uses modern AI tools and methods to automate database activities while meeting security, data-protection, and performance requirements. The position requires a bachelor's degree or qualifying military experience, or eight years of experience in lieu of a bachelor's degree, along with at least five years of professional experience in a closely related field. The candidate must be legally eligible to work in the United States; visa sponsorship or support is not available. Relocation assistance is not provided.

Requirements

Bachelor's degree, relevant military experience at or above a U.S. E5 ranking or Canadian Petty Officer 2nd Class or Sergeant, or eight years of experience in lieu of a bachelor's degree.
At least five years of professional experience in a closely related field.
Ability to work legally in the United States; visa sponsorship or support is not available, including for a U.S. permanent residency process.
Proficiency with Microsoft SQL Server and Oracle RDBMS technologies.
Experience with a major cloud provider; Azure Cloud database platform experience is preferred.
Proficiency with Windows and Linux operating systems and industry-standard database backup and recovery solutions.
Strong understanding of basic networking and security concepts, especially modern cloud features.
Strong communication, analytical, and troubleshooting skills.

Nice To Haves

Exposure to SAP HANA and other modern databases, such as Azure Cosmos.

Responsibilities

Research, analyze, and implement state-of-the-art RDBMS technologies, including SQL Server and Oracle, and other database technologies to support Dow IT applications.
Execute database platform responsibilities across on-premises, cloud, and hybrid environments.
Collaborate with the Database IT Leader and Enterprise Architecture teams to develop and maintain the database technology roadmap.
Architect, design, and implement database solutions for backup and recovery, high availability, disaster recovery, installation, patching, upgrades, and other operational needs.
Partner with the Database Managed Services provider to ensure optimal database solutions and timely, efficient delivery of day-to-day operational tasks.
Work with Database Managed Services to ensure change, incident, and problem management tickets are handled according to service-level agreements.
Collaborate with cloud and on-premises platform, developer, network, security, and other teams to deliver performant database solutions that meet Dow standards and target low total cost of ownership.
Maintain Dow's database inventory and handle current and future licensing needs.
Serve as a focal point for database-related internal and external audits as needed.
Assist IT leadership in assessing new solutions and vendor proposals.
Use modern AI tools and methods to automate database activities while meeting security, data-protection, and performance requirements.

Benefits

Equitable, market-competitive base pay and bonus opportunity, with locally relevant incentives.
Programs supporting physical, mental, financial, and social well-being.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources.
Employee stock purchase programs, subject to location availability.
U.S. Student Debt Retirement Savings Match Program.
Medical and life insurance packages with a variety of coverage options.
Travel insurance in certain countries or locations.
Training, mentoring, work experiences, community involvement, and team-building opportunities.
Role-based workplace flexibility to support productivity and personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents, including adoptive and foster parents.
Paid time off to care for sick or injured family members.
Paid time off for volunteering and Employee Resource Group participation.
Wellbeing Portal for Dow employees.
On-site fitness facilities, depending on location.
Employee discounts for online shopping, cinema tickets, gym memberships, and more.
Some locations may offer transportation allowances, meal subsidies or vouchers, and carbon-neutral transportation incentives.