Database Service Manager

Dow•Midland, MI

About The Position

Dow is hiring a Database Service Manager in Midland, Michigan, or Houston, Texas. The role architects and leads database platform solutions for Dow, supporting IT application needs across on-premise, cloud, and hybrid environments. The manager researches and implements relational database management systems and other database technologies, and works with the Database IT Leader, Enterprise Architecture, managed-services providers, and technical teams across the company. The role covers database technology roadmaps, modern database architecture and implementation, operational service delivery, inventory and licensing, audits, and assessment of new solutions and vendor proposals. It also uses modern AI tools and methods to automate database activities while meeting security, data-protection, and performance requirements. The position requires a bachelor's degree or qualifying equivalent experience, along with at least five years of professional experience in a closely related field. Dow does not provide relocation assistance or visa sponsorship/support for this U.S.-based position. Dow offers compensation and benefits intended to support employees' health, financial wellbeing, personal lives, and careers.

Requirements

A bachelor's degree or relevant military experience at or above U.S. E5, Canadian Petty Officer 2nd Class, or Sergeant rank; eight years of experience may be substituted for a bachelor's degree.
At least five years of professional experience in a closely related field.
Proficiency with Microsoft SQL Server and Oracle RDBMS technologies.
Experience with a major cloud provider; Azure Cloud database platform experience is preferred.
Proficiency with Windows and Linux operating systems and industry-standard database backup and recovery solutions.
Strong understanding of basic networking and security concepts, with particular emphasis on modern cloud features.
Strong communication, analytical, and troubleshooting skills.
Ability to work legally in the United States; visa sponsorship or support, including for any type of U.S. permanent residency process, is not available.

Nice To Haves

Exposure to SAP HANA and other modern databases, such as Azure Cosmos.

Responsibilities

Research, analyze, and implement current RDBMS platforms, including SQL Server and Oracle, and other database technologies such as columnar, NoSQL, and graph databases to meet Dow IT application needs in on-premise, cloud, and hybrid environments.
Collaborate with the Database IT Leader and Enterprise Architecture teams to develop and maintain the database technologies roadmap.
Architect, design, and implement database solutions for backup and recovery, high availability, disaster recovery, installation, patching, upgrades, and other operational needs.
Partner with the Database Managed Services provider to ensure optimal database solutions and timely, efficient delivery of day-to-day operational tasks.
Work with Database Managed Services to ensure change, incident, and problem management tickets are handled according to service-level agreements.
Collaborate with cloud and on-premise platform, development, network, security, and other teams to deliver performant database solutions that meet Dow's evolving standards and minimize total cost of ownership.
Maintain Dow's database inventory and handle current and future licensing needs.
Serve as a focal point for database-related internal and external audits as needed.
Assist the IT Leadership team in assessing new solutions and vendor proposals.
Use modern AI tools and methods to automate database-related activities while meeting security, data-protection, and performance requirements.

Benefits

Equitable, market-competitive base pay and bonus opportunity, with locally relevant incentives.
Programs supporting physical, mental, financial, and social wellbeing.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources.
Employee stock purchase programs, subject to location availability.
Student Debt Retirement Savings Match Program for U.S. employees.
Medical and life insurance packages with coverage options; travel insurance is available in certain countries and locations.
Training, mentoring, work experiences, community involvement, and team-building opportunities.
Role-based flexibility to support productivity and personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents, including adoptive and foster parents.
Paid time off to care for sick or injured family members.
Paid time off for volunteering and Employee Resource Group participation.
Wellbeing Portal for Dow employees.
On-site fitness facilities, subject to location availability.
Employee discounts, including online shopping, cinema tickets, and gym memberships.
Some locations may offer transportation allowances, meal subsidies or vouchers, and carbon-neutral transportation incentives.