Database Manager

Careers In Nonprofits • New York City, NY

5d • Onsite

About The Position

The Database Manager will oversee donor data management and fundraising operations for a nationally recognized health research foundation focused on funding scientific discoveries and increasing public awareness. The role is responsible for the accuracy, integrity, and strategic use of the organization’s Salesforce donor database and for turning donor data into actionable insights that support fundraising initiatives.

The Database Manager will lead and develop two Donor Gift Processors, oversee donation processing and reconciliation, and improve data quality, database procedures, workflows, and internal controls. The position works with the fundraising team and organizational leadership to provide reporting and analytics for donor cultivation, stewardship, moves management, and campaign performance. It also supports compliance, annual audits, IRS reporting, and Form 990 preparation, and provides hands-on operational support during high-volume fundraising periods.

This is a permanent, direct-hire, full-time position, Monday through Friday, 40 hours per week, fully on-site on the Upper East Side of Manhattan in New York, NY. The annual salary is $75,000–$85,000, commensurate with experience.

Requirements

• Minimum of 5 years of progressive experience in nonprofit fundraising operations, donor database management, or CRM administration, including supervisory experience.
• Strong hands-on Salesforce experience, including donor record management, gift processing, reporting, dashboards, data cleanup, and database optimization.
• Demonstrated ability to maintain accurate donor records, conduct database audits, eliminate duplicates, standardize processes, and implement quality control measures.
• Advanced ability to develop Salesforce reports, dashboards, and donor segmentation analyses that inform fundraising strategy and organizational decision-making.
• Experience overseeing donation processing, gift acknowledgments, financial reconciliation, and compliance with nonprofit fundraising and reporting requirements.
• Proven ability to supervise, train, and support staff, establish clear expectations, promote accountability, and maintain accuracy and efficiency.
• Degree from an accredited college or university required.

Nice To Haves

• Experience with Salesforce Nonprofit Success Pack (NPSP) is highly preferred.
• Salesforce certification or formal training is preferred.

Responsibilities

• Oversee daily Salesforce management and optimization, ensuring donor records, gifts, pledges, and fundraising activities are accurately maintained, tracked, and reported.
• Manage two Donor Gift Processors, providing training, guidance, performance oversight, and quality control.
• Conduct database audits, resolve duplicate records, standardize data entry practices, and implement procedures to improve accuracy, consistency, and efficiency.
• Build and maintain Salesforce dashboards, reports, and fundraising scorecards to identify donor trends, track organizational goals, and provide actionable insights to leadership.
• Collaborate with the fundraising team on donor segmentation reports, prospect lists, and analytics that support cultivation, stewardship, moves management, and campaign performance.
• Oversee donation recording, acknowledgments, and reconciliation with Finance, maintaining appropriate documentation and compliance with nonprofit financial reporting requirements.
• Develop and improve database procedures, gift processing workflows, and internal controls to strengthen efficiency, scalability, and cross-departmental collaboration.
• Maintain secure donor records, document gift restrictions, and assist with annual audits, IRS reporting, and Form 990 preparation.
• Provide hands-on support during high-volume fundraising periods, including donation entry, acknowledgment processing, mail operations, and batch reviews.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager