CHG - Database Analytics - Marketing Specialist

Recruiting Team • Las Vegas, NV

2d

About The Position

The Database Marketing Specialist assists with the collection and analysis of player data. The role includes data entry, tracking, offer setup, and report generation. The specialist sets up offers in patron management systems and ensures their accuracy, tracks the direct mail process, and manages relationships with internal and external partners to support timely and accurate campaigns. The position also assists with player research and is responsible for ensuring customer satisfaction.

The role requires effective written and verbal communication with guests, team members, and management; strong organization and guest service abilities; and the ability to analyze data from various angles and present viewpoints for review. The specialist must communicate effectively in English, demonstrate technical proficiency with Microsoft Word, Excel, and Outlook, uphold confidentiality policies, and be able to obtain a Nevada State Gaming License. Evening, weekend, and holiday work may be required.

Requirements

• Effectively communicate with guests, team members, and management in written and verbal form.
• Superior organization skills.
• Outstanding guest service skills.
• Must be at least 21 years of age.
• Bachelor’s degree in marketing, finance, or a related area, or an equivalent combination of education and experience.
• Excellent verbal, written, and interpersonal skills.
• Must be able to communicate effectively in English.
• Must be able to analyze data from various angles and offer viewpoints for review.
• Technical proficiency and knowledge in Microsoft Word, Excel, and Outlook.
• Must be able to obtain a Nevada State Gaming License.
• Interact well with others and be a positive influence on employee morale.

Nice To Haves

• Up to one year of direct marketing operational experience preferred.
• Casino experience preferred.
• Knowledge of Aristocrat gaming systems preferred.
• Knowledge of Opera hotel systems preferred.

Responsibilities

• Set up offers in patron management systems and ensure their accuracy.
• Track the direct mail process.
• Manage relationships with internal and external partners to ensure timely and accurate campaigns.
• Assist with player research.
• Ensure customer satisfaction.
• Collect and analyze player data, including data entry, tracking, offer setup, and report generation.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.

What This Job Offers

• Job Type: Full-time