CHG - Database Analytics - Marketing Specialist

The D • Las Vegas, NV

1d

About The Position

The Database Marketing Specialist assists with collecting and analyzing player data. The role includes data entry, tracking, offer setup, and report generation. The specialist sets up offers in patron management systems and ensures their accuracy, tracks the direct mail process, manages relationships with internal and external partners to support timely and accurate campaigns, assists with player research, and works to ensure customer satisfaction.

Requirements

• Ability to communicate effectively with guests, team members, and management in written and verbal form.
• Superior organization skills.
• Outstanding guest service skills.
• Must be at least 21 years of age.
• Bachelor’s degree in marketing, finance, or a related area, or an equivalent combination of education and experience.
• Excellent verbal, written, and interpersonal skills.
• Must be able to obtain a Nevada State Gaming License.
• Must be able to effectively communicate in English.
• Must be able to analyze data from various angles and offer all viewpoints for review.
• Technical proficiency and knowledge in MS Office, including Word, Excel, and Outlook.
• Must uphold the company’s non-disclosure and confidentiality policies and agreements.
• Must work evening, weekend, and holiday hours as required.

Nice To Haves

• Up to one year of direct marketing operational experience preferred.
• Casino experience preferred.
• Knowledge of Aristocrat gaming systems preferred.
• Knowledge of Opera hotel systems preferred.
• Ability to interact well with others and be a positive influence on employee morale.

Responsibilities

• Set up offers in patron management systems and ensure accuracy.
• Track the direct mail process.
• Manage relationships with internal and external partners to ensure timely and accurate campaigns.
• Assist with player research.
• Ensure customer satisfaction.

What This Job Offers

• Job Type: Full-time