Database Marketing Analyst

Hard Rock Hotel & Casino Ottawa•Hollywood, FL

4d•Onsite

About The Position

Under the direction of the Director of Advertising & Promotions, the incumbent is responsible for providing technical and organizational support. Duties include, but not limited to: Essential Duties and Responsibilities: Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. Builds offers in Casino Market Place, GHS and TIS systems. Maintains and updates existing reports on a daily, weekly, or monthly basis. Investigates and solves data quality issues and trains users as needed. Manipulates and sorts player lists in preparations for direct mail vendors. Uploads Player Tags in CMP. Prepares graphical interpretation of raw data. Performs maintenance on various Access forms crated for operational processes. Prepares ad-hoc analysis upon request. Mains professional relations with vendors, customers and harmonious relationships with co-workers. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Perform other duties as assigned.

Requirements

High School Diploma or GED required.
One (1) year casino marketing experience and one (1) year experience performing comparable analytical functions also required, or an equivalent combination of education and experience.
Must be able and willing to work flexible hours to include evenings, weekends and holidays.
Must be detail-oriented.
Must possess excellent time management skills.
Proficient knowledge of Microsoft Office is required.
Expert skills in Excel are required.
Proven ability to work with mail merge and address cleansing products.

Nice To Haves

College degree in a related field highly preferred.
CMP and GHS experience highly preferred.
Knowledge of Access is a plus.
General computer troubleshooting skills preferred.

Responsibilities

Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
Builds offers in Casino Market Place, GHS and TIS systems.
Maintains and updates existing reports on a daily, weekly, or monthly basis.
Investigates and solves data quality issues and trains users as needed.
Manipulates and sorts player lists in preparations for direct mail vendors.
Uploads Player Tags in CMP.
Prepares graphical interpretation of raw data.
Performs maintenance on various Access forms crated for operational processes.
Prepares ad-hoc analysis upon request.
Maintains professional relations with vendors, customers and harmonious relationships with co-workers.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
Perform other duties as assigned.