Database Administrator - NISSC - CMSFS

Amentum•Colorado Springs, CO

3d•$85,000 - $105,000•Onsite

About The Position

The Database Administrator supports North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). This role involves providing database administration support for all DRSN systems, including Secure Voice Responsible (SVRO) and Telephone Control Officer (TCO) additional duties. The candidate will be responsible for generating accounts, controlling access, performing update/change management, administering databases through installation, replacement, and configuration for testing, and documenting incidents. They will also develop and implement system documentation and operating procedures, identify and correct processing anomalies, and coordinate the test and installation of network connections. The role includes configuring and debugging network equipment, researching and installing new computer equipment (hardware and software), providing server, workstation, and system expertise (including travel), overseeing hardware and software orders and replacements (including warranty claims), and implementing functions with data and documentation management. Support is required for monitoring, installing, and maintaining DRSN systems, software, networks, and equipment, responding to user requests, performing on-the-spot diagnostics, implementing corrections, and training users. The position also involves providing support for approved DRSN software, performing upgrades, training staff, maintaining daily logs, and supporting 24/7 maintenance, modification, and installation of the secure Defense Red Switch Network, cryptographic equipment (e.g., KIV-7M), and instruments (IST, STE, and STU-III). Initial and recurring training for DRSN users is also a responsibility, as is updating the equipment database and ensuring the REMEDY ticketing system is kept up to date on DRSN trouble tickets. Shift work may be required to support 24x7 operations, including nights, weekends, and holidays on a modified Panama schedule.

Requirements

TS w/SCI eligibility is required to apply
2 years or more of directly related experience
5 years or more of general work experience
Work shifts in support of 24x7 operations
Ability to report to work and remain on site for extended periods of time during emergencies and drills.
Experience or knowledge as a System Administrator/DBA
Experience with Telephone maintenance
DSS-2A Certification is required
Must meet the DoD 8570 IAT II certification eligibility requirements (e.g., Security+ CE)

Nice To Haves

Work independently and make decisions requiring personal judgment
Knowledge of DRSN DBA management, SVRO and TCO experience, experience with Cryptographic/COMSEC and COMSEC Responsible Officer requirements, operations planning and management in a real-time support environment
Ability to prepare, objectively review, and deliver technical presentations
Experience with technical knowledge capture, training, and certification of personnel
Have demonstrated experience and capability with interfacing with customers at very high levels
2 years of related experience with modification, and installation of the secure DRSN Network, cryptographic equipment, and instruments (IST, STE, and STU-III)
Commercial PBX and telephone switch experience
Experience assisting with secure conferencing support

Responsibilities

Provide data-base administration support for all DRSN systems to include Secure Voice Responsible (SVRO) and Telephone Control Officer (TCO) additional duties.
Generate accounts and control access, perform update/change management, perform administration of databases for environment through install, replacement and/or configuration for testing and properly document incidents.
Develop and implement system documentation and operating procedures.
Identify and correct processing anomalies.
Coordinate and administer the test and installation of network connections.
Configures and debugs network equipment.
Research the selection and installation of new computer equipment, including hardware and software.
Performs and provides server, workstation, and system expertise including on-site and off-site travel.
Oversee the order and replacement of new hardware and software, including warranty claims.
Implement functions with data and documentation management of systems.
Provide support to monitor, install, and perform maintenance on DRSN, software, networks, and equipment applicable to the DRSN.
Respond to DRSN system user requests for assistance.
Perform on-the-spot diagnostic evaluations, implementation of corrections and training users in proper operations of DRSN systems/programs.
Provide support for approved DRSN software, perform upgrades to all computer platforms, train staff, and maintain daily logs.
Support 24/7 maintenance, modification, and installation of the secure Defense Red Switch Network, cryptographic equipment (i.e., KIV-7M), and instruments (IST, STE, and STU-III).
Provide DRSN initial and recurring training for all users.
Update the equipment database to help ensure inventory is kept up to date.
Ensure the REMEDY ticketing system is kept up to date on DRSN trouble tickets for problem/resolution to exceed customer repair requirements.