Temporary Data Systems Manager

First 5 Alameda County•Alameda, CA

3d•$94,000 - $136,000•Hybrid

About The Position

Supports the development and administration of Alameda County data and reporting systems for early care and education (ECE) programs and educators. The role primarily supports development of and data migration to a new ECE workforce data system, and collaborates on developing, piloting, implementing, and administering effective data systems. It helps shape database architecture for financial and program monitoring and evaluation for Alameda County’s Quality Counts program and local ballot measure implementation, and conducts analysis to inform program and executive decision-making. The position manages projects and processes related to First 5’s collection of ECE administrative data on early educators, ECE sites, and subsidy programs. This includes managing relationships with state and/or federal contractors and partner agencies involved in maintaining, entering, and analyzing data. The role designs, develops, and tests data systems used for First 5 ECE program implementation, including Hubbe, HIGH5, the CA ECE Workforce Registry, and future technology solutions. It also supports data migration and integration, develops training materials with First 5 staff and technology partners, and works with program, Data & Evaluation, and Technology staff to define functional needs and specifications for third-party developers. The role coordinates or monitors program processes, workflows, and data quality; provides training and technical assistance to internal staff and external contractors; documents system requirements, enhancements, updates, and related workflow changes; and helps ensure data collection supports continuous quality improvement, monitoring, compliance, service and incentive management, results-based accountability, and reporting. It also works with program and data staff to create regularly updated ECE dashboards and reports for quality control and improvement, policy communications, and participant feedback. The position is based at Headquarters in Alameda, California. The current schedule is hybrid, with two days per week in the office, plus attendance for meetings and when requested. All First 5 employees must live and work in California. The role is listed as temporary and full-time. The posted salary range is $94,000 to $136,000, and the agency states it cannot offer a salary above that range. Reference and background checks are conducted for potential employees.

Requirements

Five years of increasingly responsible experience in a public or private organization in human or health services, education, or a related sector, together with relevant education or training; additional relevant work experience may substitute for college coursework or a bachelor’s degree.
College-level coursework or training in child development, public or business administration, social work, public policy, statistical analysis, or a closely related field; additional relevant work experience may substitute for the college coursework/bachelor’s degree standard.
Knowledge of early care and education and its challenges in financing, staffing, and technology limitations.
Knowledge of state requirements for quality early care and education, including Quality Counts California and Common Data File reporting requirements.
Knowledge of data systems and technology solutions for streamlining business practices and capturing, storing, and analyzing data, including business-flow practices that improve the experience of end users.
Knowledge of data validation and quality-check principles and practices for ensuring accuracy, consistency, and reliability of integrated data.
Knowledge of equity, social, racial, and economic justice principles.
Knowledge of planning and project management principles and practices.
Proficiency in Microsoft Office Suite and Smartsheet.
Ability to organize and prioritize work, multitask, and meet deadlines in a fast-paced organization.
Ability to translate programmatic needs into data-system solutions and administer products using an equity-centered approach.
Ability to identify, troubleshoot, and resolve data integration issues and maintain detailed documentation of integration processes, mappings, and transformations.
Ability to work under pressure and with multidisciplinary program, technology, and data teams; collaborate and coordinate with staff, partner agencies, and ECE programs.
Ability to adapt technical skills as applications evolve and explain technical and procedural language in common terms.
Ability to train staff and partners with varying technical abilities and provide high-quality customer service to a diverse population in person, by telephone, and virtually.
Ability to establish and maintain courteous, professional, and effective working relationships; demonstrate cultural awareness and sensitivity; and communicate clearly orally and in writing to staff, the Commission, partners, and the public.
Ability to project-manage complex processes, think proactively, analyze situations, develop recommendations and solutions, and exercise sound judgment within established policies and procedures.
Ability to read, analyze, and interpret technical and business documents and information; demonstrate initiative and work independently with little supervision; and organize database-related requests to achieve organizational and program goals.
Ability to adapt with minimal or no advance notice to changes in agency operations, work assignments, or procedures.
Must live and work in California.

Responsibilities

Support development and administration of Alameda County data and reporting systems for ECE programs and educators, including development of and migration to a new ECE workforce data system.
Collaborate to develop, pilot, implement, and administer data systems, including systems supporting financial and program monitoring and evaluation.
Conduct analysis to inform program and executive decision-making.
Manage projects and processes for collecting ECE administrative data on educators, sites, and subsidy programs, and manage relationships with relevant contractors and partner agencies.
Design, develop, and test ECE program data systems, including Hubbe, HIGH5, the CA ECE Workforce Registry, and future technology solutions.
Support data migration and integration, including developing training materials with First 5 staff, third-party developers, and technology vendors.
Work with ECE program, Data & Evaluation, and Technology staff to define functional needs and develop specifications for third-party developers.
Coordinate, support, and/or monitor program processes, workflows, and data quality for ECE data management systems.
Train and provide technical assistance to internal staff and external technical assistance contractors on ECE data systems.
Work with program staff to identify functional needs and document system requirements and enhancements, including needs of external partners.
Document and communicate system updates and related changes to program processes and workflows to internal and external users.
Ensure ongoing data collection supports continuous quality improvement, monitoring, compliance, service and incentive management, results-based accountability, and reporting.
Work with program and data staff to create regularly updated ECE dashboards and reports for quality control and improvement, policy communications, and participant feedback.