Data Success Manager

Murmuration

16h•Remote

About The Position

The Data Success Manager (Data Acquisition) is one of the people primarily responsible for the sourcing and collection of data utilized by our partners through our products and services. The members of the Data Success Team are expert problem solvers, familiar with modern databases, proficient in SQL and Python, and are able to deal with escalated issues involving data discrepancies and other data mysteries. Working with other Data Success Managers and Partnership Success Managers, you will serve as a key resource for our growing set of partners who are looking to our data-driven capabilities to support their electoral and organizing & advocacy efforts. You will become familiar with the data individual partners are utilizing to support their mission and provide input on how Murmuration’s capabilities can further drive their activity. The day-to-day work in this role will be supporting the range of data needs our partners have–including helping to source, load, and validate data in a variety of formats–while also contributing to improvements in our data management practices and pipelines. You will lead the effort to establish, manage, and improve the processes involved in data collection from both operational and technical angles. You will work with other members of the Success Team to help determine the prioritization of new data collection opportunities we use to support our partners and their data. In addition, as our team continues to grow, there will be increasing opportunities for this role to lean into other support activities we provide to our partners when capacity is available.

Requirements

Strong problem-solving skills, as well as the ability to manage several tasks/projects concurrently and prioritize work effectively;
Strong operational management skills to build and own processes with stakeholder expectations around timeliness and quality;
Strong communication skills to interact effectively with various internal and external stakeholders to develop data strategy and collaborative partnerships;
An unquenchable desire to identify and fix data issues in a large, complex data environment (we’ll rely on you to constantly be hunting for issues and not waiting to be reactive);
Moderate knowledge of SQL, including creating complex queries and manipulating large data sets;
Moderate experience in scripting languages (Python, etc.)

Nice To Haves

Experience with voter file, election data, or other datasets containing personally identifiable information (PII) is a large plus;
Experience implementing data quality control best practices with both internal and external stakeholders;
Experience training stakeholders with varying levels of data literacy on how to understand and utilize different types of data;
Experience with business intelligence tools such as Sigma or Tableau; and/or
Experience with workplace productivity and collaboration tools, especially complex or integration-based workflows (i.e., Asana, Slack, Jira, Monday, etc.)

Responsibilities

Establish and manage the operational processes to identify, evaluate, and source datasets that support Murmuration’s civic engagement partners across organizing, advocacy, and electoral campaigns;
Create and perform validation and quality checks on newly acquired datasets, including schema review, field-level analysis, completeness checks, and anomaly detection;
Clean, standardize, and prepare external datasets for integration into Murmuration systems using SQL and scripting tools;
Collaborate with internal teams (i.e., Data Success, Partner Success, and Research) to understand data gaps and recommend appropriate sourcing strategies;
Monitor ongoing data quality for sourced datasets and proactively flag degradation, inconsistencies, or compliance concerns;
Establish, implement, and share internal processes for dataset evaluation, vendor onboarding, and quality assurance;
As new datasets are collected, develop and maintain the necessary documentation and training for internal teams on how to use and understand these datasets;
When responsibilities allow, taking an active role in partners' data success by supporting their campaign activities and work in the Organizer platform.

Benefits

Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members;
Retirement benefits with a 5% employer match;
A flexible, unlimited PTO plan;
Generous paid parental leave;
Pre-tax commuter benefits;
A company laptop;
A flexible remote work environment;
A home office setup stipend for all new employees;
Monthly reimbursement for remote work expenses;
A yearly professional development fund;
Mental health and wellness benefits through Calm and Better Help;
Yearly in-person staff retreats;
A welcoming culture that celebrates diversity, equity, inclusion, and belonging.