Data Specialist
About The Position
The Data Specialist owns the technical data operations underpinning cases on Syllo’s litigation platform, from collection and processing through production and quality control. The role works with Client Services pods and Product and Engineering to maintain data integrity throughout the litigation data lifecycle. The position manages ingestion, processing, and production workflows; validates outputs; diagnoses complex data issues; advises clients on data strategy; coordinates data handoffs and chain-of-custody documentation; and helps improve platform workflows. It also develops processing guides, QC checklists, and standards that can scale with the client base. The role is remote in the United States, requires residence in the Pacific time zone, and works 9 AM–6 PM PT.
Requirements
- At least 3 years of experience in eDiscovery, litigation support, or a data-focused legal role.
- Hands-on experience owning the EDRM lifecycle from collection through production on complex commercial cases.
- Experience with high-volume, complex litigation data.
- Proficiency with at least one major eDiscovery platform, such as Relativity, Everlaw, or Nuix, and ability to troubleshoot the platform.
- Knowledge of metadata, file formats, processing parameters, load file specifications, and metadata integrity.
- Ability to communicate data issues to attorneys and technical root causes to engineers.
- Must be in the Pacific time zone and willing to work 9 AM–6 PM PT.
Nice To Haves
- Relativity RCA or equivalent certification.
- Experience with ticketing systems such as Jira or Linear.
- Experience collaborating with Engineering or Product teams.
- High aptitude for learning new software tools and enthusiasm for AI-powered products.
Responsibilities
- Manage ingestion, processing, and production workflows across active cases, and validate outputs before they reach clients.
- Apply systematic quality-control standards to data outputs, document findings, and resolve issues before they reach clients or Client Services pods.
- Diagnose and resolve collection anomalies, processing failures, metadata errors, and production format disputes.
- Advise clients on data workflows, processing specifications, and review protocols to support efficiency and defensibility.
- Receive data handoffs from Client Services pods, document chain of custody, capture requirements before work begins, manage intake through a dedicated queue, and communicate capacity and timelines proactively.
- Partner with Engineering and Product by surfacing recurring data-layer issues, documenting edge cases, and contributing to product testing and feedback.
- Create and maintain processing guides, QC checklists, and workflow standards.
Benefits
- Competitive base salary and equity options.
- Medical, dental, vision, and voluntary insurance options.
- Vacation, sick leave, and paid holidays.
- Access to benefit counselors.
- Fitness class reimbursements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
