Data Specialist I, Data Acquisition

Siemens•Columbia, SC

1h•$31,108 - $53,328•Hybrid

About The Position

The Data Specialist supports Siemens’ Columbia, South Carolina branch, which serves customers throughout the greater Columbia area. The position’s primary contact method is by telephone, with up to eight hours of phone work daily. The specialist evaluates key data points to determine invoices to obtain, negotiates fee waivers or due-date extensions when needed, and updates operational systems with completed tasks and relevant information. The role also involves clear communication with internal and external parties, meeting KPI targets under standard operating procedures, and contributing suggestions to improve processes. The specialist follows documented rules, past practices, or new instructions; seeks guidance from senior department members on non-routine or problematic matters; and refers complex or unusual problems to senior members. Siemens provides UBK training during the first two days on assignment.

Requirements

Successfully complete UBK training provided by Siemens during the first two days on assignment.
Professional phone presence.
Strong verbal and written communication skills.
Ability to negotiate effectively and professionally.
Ability to research and navigate websites and internal systems.
Excellent time-management skills; reliability and ability to multitask.
Microsoft Office Suite skills.
Legal authorization to work in the United States on a continual and permanent basis without company sponsorship.

Nice To Haves

Type at a minimum of 45 words per minute.
Microsoft Outlook skills.

Responsibilities

Serve as the primary point of contact by telephone, with up to eight hours of phone work daily.
Negotiate fee waivers and/or obtain due-date extensions as needed.
Determine which invoices to obtain by evaluating key data points.
Update operational systems with tasks performed and relevant data.
Communicate clearly and in detail with internal and external parties.
Perform at or below target KPIs in accordance with standard operating procedures.
Participate in reevaluating current processes and suggest ways to improve their effectiveness and efficiency.
Select appropriate processes based on documented rules, past practices, or new instructions.
Seek advice and guidance from senior department members on non-routine or problematic areas.
Refer complex or unusual problems to senior department members.