Data Scientist [Multiple Positions Available]
About The Position
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Requirements
- Master's degree in Risk Management, Management, Business Analytics, Data Science, or related field of study plus 1 year of experience in the job offered or as Data Scientist, Strategic Analyst, or related occupation.
- Bachelor's degree in Risk Management, Management, Business Analytics, Data Science, or related field of study plus 3 years of experience in the job offered or as Data Scientist, Strategic Analyst, or related occupation.
- Managing digital queues, pricing, and life process of a mortgage.
- Performing data manipulation and query optimization on millions to tens of millions data sets using SQL in either Microsoft SQL server or Alteryx Designer.
- Creating visualizations using Excel, Python, or Tableau to communicate findings and insights to senior management.
- Working on end to end projects to develop Tableau dashboards to gather business requirements, providing SQL code to software developers building mock-ups in Tableau or Excel.
- Using Python to build out statistical analysis including linear or logistic regression and finding outliers.
- Utilizing mortgage products, including fixed-rate and adjustable-rate mortgages, government-backed (FHA, VA) and Jumbo loans.
- Performing mortgage process, including right party contact, credit pull, application submission, rate lock, to determine the impact of these stages on sales outcomes.
- Differentiating between leads originating from digital channels, branch locations, and Home Lending Advisor (HLA) self-sourced efforts to identify and analyze trends across these lead sources.
- Utilizing centralized call center operations and branch-based models to determine the impact on business processes and customer experience.
Responsibilities
- Extract and transform data from various sources and technologies using complex SQL queries.
- Gather, document, and clarify reporting requirements from business partners.
- Create, enhance, update, and test reports and stored procedures.
- Troubleshoot and resolve production reporting issues.
- Recognize and communicate meaningful trends/patterns in data and reporting.
- Identify and validate data sources and serve as a data expert.
- Advise business and technology partners on data-driven opportunities to increase efficiency and improve customer experience.
- Proactively interface with, and gather information from, other areas of the business including Operations, Technology, Finance, and Marketing.
Benefits
- comprehensive health care coverage
- on-site health and wellness centers
- a retirement savings plan
- backup childcare
- tuition reimbursement
- mental health support
- financial coaching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
