Data Quality Co-Op
About The Position
The Data Quality Co-Op will support the Data and AI team in maintaining high-quality, trusted knowledge repositories across Confluence, SharePoint, and other enterprise platforms. The role reviews existing content, identifies outdated or conflicting information, improves information organization, and works with business stakeholders to keep knowledge accurate, relevant, and easy to discover. The position supports the organization's AI strategy by improving the quality of information used by Microsoft Copilot and other AI-powered solutions. The co-op will gain hands-on experience in knowledge management, data governance, and AI enablement while helping build a stronger foundation for trusted employee self-service and decision-making.
Requirements
- Currently pursuing a Bachelor's degree in Information Systems, Computer Science, Data Analytics, Business Administration, Library & Information Science, or a related field.
- Strong proficiency with Microsoft Office applications.
- Excellent written and verbal communication skills.
- Ability to manage multiple tasks and meet deadlines.
- Strong problem-solving and critical-thinking abilities.
- Strong attention to detail and ability to identify inconsistencies in documentation and data.
- Excellent organizational and analytical skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Strong written communication skills and ability to present information clearly and concisely.
- Ability to analyze information from multiple sources and determine accuracy and relevance.
- Familiarity with Microsoft 365 applications and collaboration tools.
- Demonstrated curiosity and willingness to learn new technologies and business processes.
Nice To Haves
- Experience with SharePoint, Confluence, Microsoft Copilot, or other knowledge management platforms.
- Coursework or experience related to data governance, information management, content strategy, or AI.
- Familiarity with document management or enterprise collaboration systems.
- Interest in emerging AI technologies and their business applications.
- Interest in knowledge management, information architecture, digital transformation, and artificial intelligence.
Responsibilities
- Review and audit content within Confluence, SharePoint, and other approved knowledge repositories.
- Identify outdated, duplicate, conflicting, or low-value information and recommend remediation actions.
- Archive, remove, or update content in coordination with content owners and subject matter experts.
- Assist in developing and enforcing content organization standards, naming conventions, and information architecture best practices.
- Improve document metadata, tagging, categorization, and navigational structures to enhance searchability.
- Collaborate with business teams to validate the accuracy and relevance of existing documentation.
- Support knowledge governance initiatives, including content lifecycle management and periodic review processes.
- Analyze how knowledge content is used by AI tools and identify opportunities to improve AI-generated responses.
- Document findings, recommendations, and progress metrics related to content quality improvement efforts.
- Assist with special projects related to digital transformation, knowledge management, and AI enablement.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
